Gift Box • Free Gift Purchase
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We've just recently installed the Gift Box app on our Shopify store and we are extremely satisfied with the results! The app is extremely user-friendly and easy to set up, just a few simple clicks. And finally, we can offer free gifts for specific collections that are automatically added to the cart.
Also support team is the best! They were answering very quickly, were very helpful.
I was having an issue with the free gift I had set up propagating in fulfillment. I got on chat. It referred me to a human. They jumped on the problem and had it resolved within 30 minutes. I'm a very happy and well supported Gift Box customer. Thank you
Thank you for your review. We are glad our team could jump in and resolve the fulfillment issue so quickly for you. Our team was happy to help, and please don't hesitate to reach out to us whenever you need our assistance :)
Great too, Costumizes well and if not, the support is super alert and great at helping out
Thank you for your kind review. Our team was happy to help! Don't hesitate to reach out to us whenever you need our assistance.
great support
Thanks for the review. It's great to hear you had a good experience with our support team. We're here if you ever need a hand with anything else down the road :)
Just perfect :)
"Just perfect" is exactly the energy we’re going for! It’s been awesome having you with us for over a year now. If there’s ever anything we can do to make things even better, you know where to find us :)
Very well done app with an amazing support team! I used every year during Christmas and it's very easy to use and increase a lot the conversion rate
We appreciate the kind words and the five-star rating. It’s fantastic to hear that Gift Box has been a reliable tool for your Christmas campaigns year after year and is successfully driving your conversion rates. Thanks for your continued support!
Idea is great but it should be displayed at cart
Thank you for your feedback. We're glad you appreciate the core idea of Gift Box.
We typically ensure that the free gift is always displayed in the cart once the offer conditions are met, so we are interested in understanding exactly what you were expecting to see that was missing.
We have reached out to you directly and hope to get your reply soon so we can help. Alternatively, please feel free to send us more details at support@digismoothie.com. We want to ensure the app is working perfectly for you!
I had trouble at first, but only because our theme code is not optimized/proper. Juan on the support team went WAY above & beyond to get me up and running the day before Thanksgiving. Thanks, Juan!
We appreciate you sharing your positive experience, and we are pleased that Juan was able to ensure a smooth setup, particularly during the busy time leading up to Thanksgiving. Our support team is here to assist with complex theme issues, and we are glad we could help get your offers running effectively. Thank you for recognizing Juan's efforts.
Everything works perfectly, used for multible years! And the team behind is always there to help with anything!
Thank you for the wonderful review and for being with us for multiple years. We’re thrilled everything works perfectly and that our team has been helpful. If anything comes up, we’re here for you :)
Le support est très réactif même si un premier tri est fait par IA, un humain prend vite le relais et règle les problèmes rapidement !
Merci beaucoup pour votre avis ! Ravies que notre support soit réactif et que le passage à l’équipe humaine vous ait aidé rapidement. Si vous avez besoin de quoi que ce soit, nous sommes là pour vous aider :)
