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Great customer service
Arthur's support to get me up and running has been amazing.
We use the gift card functionality as a key part of our loyalty program, Gift Card Hero gives us exactly what we need for that, and is very cost effective.
Gift Card Hero was just what I needed for my Bridal, Graduate and Baby Registries. I had been reloading gift cards in my Quick Books POS and it worked perfectly for what I needed. When I took advantage of the Shopify/Quick Books bundle I needed to be able to do the same thing. Shopify hooked me up with Gift Card Hero and the rest, as they say, is history. The team that supports this app is amazing. They went overboard when I made a request for a particular feature. My contact person for this request was Arthur T. He kept me informed as the team worked on my request. When the feature was added, he sent me great instructions as to how I was to proceed. He has followed up with me to make sure everything is working properly. It is great to know that Arthur T and his team are interested and dedicated to good customer service.
Had a few bumps in the road with using Gift Card Hero in our new system. Arthur was there to help with everything along the way, answered all our questions, and even hopped on a google meet to show us some items we were confused about! Great response time and we now have everything up and running!
wonderful app. Great value. Arthur configured the whole thing I didn't have to do anything. Best money I ever spent. He said he was going to add a balance reminder 30 days prior to gift card expiration I can't wait for that feature to get released.
This app is really nice, simple, and easy to use! We use it daily and can easily pull reports from it. Definitely recommend it!
We had been looking for an app that would streamline our Gift Card offer and we have found it with this app.
Gift Card Hero exceeds our initial expectation. Installation was easy and without any issues and when we did need a bit of help with one aspect of issuing cards, Arthur was extremely helpful and responded in very quick time.
100% happy!
They were very helpful with styling the app to reflect the website design. We just installed and haven't yet made any gift card sales, so can only comment on the setup.
Great app. I had fun designing gift cards to match our vibe. Awesome customer service getting the app set up and ready to go. Thanks! Highly recommend!