Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the gift card experience and its seamless integration with online stores. It's user-friendly, easy to install, and offers features like scheduled gift card delivery and bulk management. The customizable design and API for internal account charging are also valued. Many praise the support team's quick and efficient service. The app is also considered affordable with a flat monthly fee.

March 16, 2024

Gift Card Hero was just what I needed for my Bridal, Graduate and Baby Registries. I had been reloading gift cards in my Quick Books POS and it worked perfectly for what I needed. When I took advantage of the Shopify/Quick Books bundle I needed to be able to do the same thing. Shopify hooked me up with Gift Card Hero and the rest, as they say, is history. The team that supports this app is amazing. They went overboard when I made a request for a particular feature. My contact person for this request was Arthur T. He kept me informed as the team worked on my request. When the feature was added, he sent me great instructions as to how I was to proceed. He has followed up with me to make sure everything is working properly. It is great to know that Arthur T and his team are interested and dedicated to good customer service.

Accessories, Etc.
United States
7 months using the app
April 1, 2024

Had a few bumps in the road with using Gift Card Hero in our new system. Arthur was there to help with everything along the way, answered all our questions, and even hopped on a google meet to show us some items we were confused about! Great response time and we now have everything up and running!

White Rose Hobbies
United States
3 months using the app
March 12, 2024

We had been looking for an app that would streamline our Gift Card offer and we have found it with this app.
Gift Card Hero exceeds our initial expectation. Installation was easy and without any issues and when we did need a bit of help with one aspect of issuing cards, Arthur was extremely helpful and responded in very quick time.
100% happy!

Nonesuch Distillery
Australia
12 days using the app
January 9, 2024

We love the app. It was easy to install and set up and wow does it preform! Best of all, the team is super responsive and friendly whenever we needed customization or help. Thankful for this app and the team behind it.

Birkenstock Village
United States
About 1 year using the app
March 14, 2024

Great app. I had fun designing gift cards to match our vibe. Awesome customer service getting the app set up and ready to go. Thanks! Highly recommend!

Sage & Cedar
United States
22 days using the app
February 20, 2024

The service and options are incredible... I own a Carwash which has a different loyalty system than most companies. I use the gift card as a Pre-paid washcard and it works really well. It was one of the only options I had to implement this type of card. So I'm really happy how it turned out.

Carwash Hedel
Netherlands
7 days using the app
February 4, 2024

We use the app successfully in our online store at www.ellas-kinderboutique.ch. The app developer supported us in setting up the app. The communication was very fast and committed. We recommend this app. It is simply brilliant!

Ella's Kinderboutique
Switzerland
3 months using the app
February 26, 2024

This app is simple and easy to install and operate!
And the agent is so kind!

bb.q Chicken Alberta weborder
Canada
3 months using the app
March 20, 2024

Very nice design of both emails and layout on the website. The developers offered adapting the design to our store theme.

Dietz - Performance Paddling
Sweden
2 days using the app
January 2, 2024

I am a fan of this app; it has everything we were looking for. It is working great so far on our website. We were able to work with support to integrate this seamlessly. I would like to thank Arthur T for all his work despite the time difference, everything that was asked was done efficiently and spot on. He was kind, patient and detail oriented. Thank you!

Judith & Charles
Canada
20 days using the app