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After reviewing many products, Rise was our preferred choice and they have exceeded our expectations both as a product and their support and deployment teams. Seeing an immediate take-up of Gift Cards, we are now looking to leverage the other features to really drive our customer's gift card experience.
Thank you for this great review. Our team is always here to help ✨
Please let us know if we can help with anything else.
I needed quite a lot of support to get this to work exactly as I wanted/needed.. but replies are so quick, and very helpful! Of all the apps I looked at, this did what we needed and I am really pleased. Thank you
Easy to navigate and implement. Gift cards up and running in a flash plus their service is fast + excellent.
I got a bit flummoxed when I first began working with the Rise GiftCard interface...and time was short with Christmas days away. Thankfully, Rise has great support and I was able to set up a google meeting and share screens. Dana was very helpful in getting me going including a small modification to my theme coding to adjust checkout buttons. I had a subsequent meeting with Dana to solidify my understanding and I'm all set! Great knowing the team at Rise is there if I need them. They have been very responsive! Thank you Dana!!
This app is truly versatile in letting you set up various streams or workflows for rewarding your customer's loyalty. I especially appreciate that you can choose to offer hard cash rather than points. Small nuance but it keeps you from inundating your customers with messages about discounts and overall "cheapen" your brand. Customers can easily see the benefit in their account and plan to patronize your store again. I'm still integrating the features and it's amazing how responsive Rise.ai staff are to helping me along the way. Looking forward to integrating the app with my reCharge subscription offerings in my store as well as Yotpo product reviews. I can't wait to see what other new features they will be bringing onto the platform. A little further in the process, customer service is still excellent. I had a few questions about integrating Rise with reCharge subscriptions, Yotpo, and the account settings. Sam was an excellent resource.
John was great! He was patient and gave me the time to understand and resolve my situation. I would recommend this app not only for how it performs but the assistance they offer.
Hi WigentonCandleCo,
Thank you for this awesome feedback!
We are pleased to know that you received immediate assistance from our Support Team. Please feel free to reach out should you need further help with anything.
Love it, does a great job with Loyalty & Rewards, just what we needed for migrating from a previous system
We're so happy that you love our app and support! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business!
Itay and the rest of the Rise team provide fantastic service. They really go above and beyond to make sure that you're satisfied and taken care of. Thanks, team!
Hello there,
Thank you for your glowing review! We're glad to know that you're satisfied with the level of service we've provided. Please feel free to reach out should you need help with anything else!
This is a very comprehensive app. We were importing a loyalty program from a different POS and they were able to make it work like a charm. Pauline and Sam were great helps, thanks Rise!!
Thank you for this wonderful review. Our team is always here to help ✨
Please let us know if we can help with anything else.
This shopify app is really easy to Install and to setup, it works well and has a Great Customer Service! Thanks again Sam.
Great to read that setup was simple and that you received great customer support from Sam :)
Thank you for writing a review!