Rise.ai: Gift Cards & Loyalty

It's very robust, but very complicated to get set up at first. Definitely push to get an account manager up front in order to get quicker response times. Their live chat is helpful and has fairly short response times, but an account manager was a game changer for us. They are still working on adding features and I think our use cases have added significantly to that feature request list. However, they have made exceptions to have their dev team do work arounds to satisfy our needs for things that aren't even available on the app yet. That is very much appreciated and in that way I feel we've received a personalized experience. All in all, I'm glad we made the switch. The user experience is much better than our previous app and a positive and simple user experience is worth any potential growing pains.

I love Rise! I recommended it to many people. I almost doubled my B2C revenue in 2021 and am hoping to continue increasing. Rise was definitely a part of that success. My only issue that I’ve been asking for is an integration with Stanped.io. I use Stamped for my reviews and currently am manually issuing rewards for reviews. It’s not ideal, as it adds another step to my process. I wish it were seamless.

this app has helped me add gift cards to my website for over a year. it works great and like that I can now link my gift card link on instagram directly. thanks for adding that feature.

Great customer service, and great product. Definitely recommend it if you need this type of service for your Shopify website.

Chose this app for its flexibility in sending gift cards to recipients directly on a specific day. So far, everything is working well. Customer support has been excellent.

I love this app! It took me just a little time to figure it out on my own. When I did contact the support team, they responded quickly and with an answer to my question. I have already recommended it to other people.

We had a long list of very specific requirements for finance, reporting and legal to make sure our loyalty (store credit) program launches flawlessly, and Rise.ai met our unique needs beautifully. Being able to use their credits as discount codes, rather than gift card codes is the flexibility we needed. Along the way as we ran into questions or issues their support team has been very helpful and responsive—thanks Pauline and John!

This app works great for those who have customers that want to send gifts. Above all else, the customer service that Ari delivers is top notch.

Very nice and simple to use app, with a clean and professional look. Our customers seems to love their Store Credit rewards, and the new reminders feature is spot on. Thanks, team!

Amazing people and wonderful app. Have made us many many sales!! Highly reccomended