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So far, so good! Reached out for support and they responded almost immediately. Answered my questions and made sure that I was up and running. Thank you!
Thank you for your review. Our support team is always here to help you ✨
Good luck with your Store Credit and Rewards Program.
This App is great, the tech support is amazing and I would recommend it to anyone with a retail store. Really a pleasant experience!
This app is very fun and easy to use and our customers love it! The setup is simple and intuitive. Their support team has been very responsive and efficient as well.
A very reactive support team, great app to make creative and personalize gift cards, awesome options, easy to set up your own rewards program, intuitive and user-friendly. The Rise team is devoted and they are there for you! Highly recommended!
Thank you for this wonderful review. Our team is always here to help ✨
Please let us know if we can help with anything else.
Super friendly and helpful team! They answer very fast and do everything to help you out. Thank you so much Eddie & Itay!
Yay! We are so glad you are satisfied with the service we've provided. Please do not hesitate to reach out should you need help with anything!
Update: They have amazing service to their customer and it's always satisfy to use their service. And this APP is working perfectly for every merchant and it's grow your business from 5~25% in additional. Amazing! I highly recommend this app if you are planning to increase your returning and loyalty customers. I've tried out many rewards & loyalty apps but their conditions are too complicate and limited. But this Rise app is super easy to set yourself very easily and if it's complicated, their support team is always ready to help. They'll do everything for you to reach your goals. I love this app and encourage you to use this Rise app not only for online store but you can also use for physical stores. I'm using both and it's perfectly running great. Thanks Roy and Rise app for your amazing support.
Thank you for this great review - we appreciate it!
Our goal here in Rise is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized 🙏
Keep up the good work with your Store Credit and Rewards Program!
We installed this app in 2018 when it was simply BOGO Gift Cards. It's expanded a ton since then, with lots of increased capabilities and new features. The support team was a huge help in getting us back up and running with a gift card promo using the new features and workflows since we were unfamiliar with how to use them. Thanks!
hank you for this awesome review - your success is our success 🙏
We are so happy you love our Store Credit and Rewards Program.
I opted for the Free introductory level. Maybe make it a bit clearer that tech support is needed for this app to function and give an indication of when to expect contact to avoid customer frustration. That said, once contact was made (Shavlev in my case) everything went smoothly and he helped me quickly and answered my questions and any issues promptly. I've not launched any specific ads to test the success of the app but everything went well during the tests I ran. I have no doubt any lack of success will be more down to me not targeting and driving the right traffic than the functionality of this great little app!
This app is a great tool for customer retention, and allows you to constantly prod past customers with good news, "you have $ left on your account". The gift cards worked well with Instagram stories. Tailoring the messaging was easy and thorough. And the design tools were rudimentary yet enough to create something simple and elegant. With 1.5k of credit issued, we were able to generate 12k in sales. We are happy with the product. worth
Thank you for the review and for sharing how effective the store credit tool is in generating more sales - great results!!
We downloaded this app to help meet the needs of our unique customer base. We have been amazed at the level of support from the developer to ensure the app works with our store and to our needs. We would highly recommend this app. The customer service is amazing , specially Karen, she is so friendly !