Anmeldelser (1.097)

Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 92 % af bedømmelserne er på 5 stjerner
  • 5 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 2 % af bedømmelserne er på 1 stjerner
1. november 2017

Response/customer service is outstanding!! We pride ourselves on that and appreciate when others do too. We're giving this app a "go" through the holiday season. I suspect it will only delight us!

Dirtykneessoap
USA
Cirka 2 måneder bruger appen
21. januar 2020

I needed gift card functionality but didn't want to upgrade to the next Shopify plan. When I found Rise will do this AND replace my existing points system (because I can offer store credit via gift cards now), I was sold.

Customer service has been stellar. Pretty quick to respond to emails and accommodating of my requests.

In this day and age of fake reviews it's hard to tell sometimes... my store is TheTeacherTrove.com and if you want to verify this is real, email me at andy@theteachertrove.com

The Teacher Trove
USA
Cirka 2 måneder bruger appen
Rise.ai svarede 22. januar 2020

Thank you for this great review - we appreciate it!

Our goal here in Rise is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized 🙏

Keep up the good work with your Store Credit and Rewards Program.

9. marts 2021

Total gamechanger! The platform opens up tons of new opportunities for your store, and support is very responsive if you need any help getting things set up.

Beast & Buckle
USA
Cirka 2 måneder bruger appen
13. december 2019

I needed a solution to bulk import 240 gift cards I already had numbers for. The platform was easy to navigate and customer service very responsive! Even when the csv file didn't send right he reformatted it for me on his end and made sure they were all uploaded correctly! Only solution I could find on the marketplace -- excited to experiment with more of the app features!

SODO Apparel
USA
Cirka 2 måneder bruger appen
Rise.ai svarede 16. december 2019

Thank you so much for this review! 🙏

We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome 😊

12. august 2017

We just loaded this app and with a little help from their team (Ari) we were up and running in a flash. I love that the app is simple yet has customization options you need to keep your brand consistent. And more so, I appreciate the excellent customer service, quick response and friendliness. Can't wait to share this app with other friends who run online stores too.

Wahinestrong
USA
Cirka 2 måneder bruger appen
3. juni 2019

I love this app and its support team! They helped me with instalation during the weekend and now I can enjoy a great gift card system for my store.
I used to be on Shopify plan with its native gift card but now, with this app, my gift cards are much more customized, customers can send their gift cards directly to recipients via email, message or print it, I can set up my custom reward program with gift cards... And that's all was not possibile with Shopify's gift cards.
I really don't know why I waited so long to switch from native gift cards into this app which I fully recomend!

SiMEDIO
Polen
Cirka 2 måneder bruger appen
Rise.ai svarede 4. juni 2019

Thank you so much for this GREAT review! 🙏
Enjoy your Gift Card and Rewards Program - you're awesome 😊

1. juli 2020

If I could rate 0, I would. In my personal experience, Rise.ai is shady and a company out to gouge the little guy. When a customer, like myself, sees "$0.20 an order" on their pricing page, I find it “convenient" how they don’t provide any other explanation about what that actually means, LOL! Until you get the $1,000 bill. As an extremely savvy Shopify website owner and Shopify app customer, when I read "$0.20 an order" that obviously means to me $0.20 an order made by an actual Rise.ai gift card, or, obviously when a Rise.ai gift card is purchased. Because let’s be honest, it would be INSANE for that to actually mean $0.20 of every order made in my shop haha. But it does. It means, regardless of their involvement, they will take $0.20 an order.

On what planet, in what galaxy, does Rise think they are entitled to $0.20 a damn order? Your app provides the LEAST amount of value of the 15+ apps I am currently using and your app is 5x -100x more expensive than my other apps even with a plan reduction.

AVOID Rise.Ai. Run.

Viori
USA
Cirka 2 måneder bruger appen
Rise.ai svarede 4. juli 2020

Hi Bryce,

It is Roy from the Rise.ai team.

We’re sorry your experience didn’t match your expectations. However, similarly to many other Rewards platforms, our pricing structure is based on total store orders. You can find all the details here - https://rise.ai/pricing.

I took a look at our support logs and I can see that our support team explained to you our pricing structure within a few minutes of your ticket being submitted.

As our policy is 100% customer satisfaction you can reach us at info@rise.ai or at +1 646 8786419 so we could talk.

Best,
Roy

8. april 2019

Excellent App. Easy to install - no extra coding, etc required. Was live on my store and supporting my sales within 10 minutes!

Envirobaby
Storbritannien
Cirka 2 måneder bruger appen
Rise.ai svarede 11. april 2019

Mark here, thank you so much for your awesome review! We appreciate it :)
Don't forget to try our WorkFlow - the first automated Loyalty, Rewards and Store Credit program ✊

Redigeret 19. august 2018

Very happy with the app so far! A very simple-to-use, effective digital and physical gift card program. Integrates well with our new store. I love the recent integration with physical gift cards.

We had a slight issue with the eGift recently and Ari was great and prompt and helped us sort things out.

Highly recommend this app to anyone looking to build a gift card program!

Boogies Achilles
Israel
Cirka 2 måneder bruger appen
29. september 2019

Love this app! The guys at Rise have been fantastic in helping me tailor things to suit our design aesthetic... nothing is too much trouble. Any questions are answered very promptly. Easy to implement a great app to add to start a new advertising campaign!

BelowZero Pet
Australien
Cirka 2 måneder bruger appen
Rise.ai svarede 13. oktober 2019

Thank you for the review and for recommending our app :)
Good luck with your Gift Cards and Rewards Program ✊