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Had an issue after the easy install because I realized that for our customer base the app interface would need a little tweaking. Needed to buy the pro version for the customizations I would require. Support was pretty quick and very thorough.
New user but so far it's great. I am certain it's going to be extremely beneficial to us and lead to new revenue streams and increased revenues.
AWESOME. I wish I found this app first than the other one I used. This loyalty program use GIFT CARD system, which will allow for additional use of coupon code.
Ability to use coupon code is really important in my store for affiliate programs.
The other loyalty program app that I installed use a discount code based credits to give to customers. So if customer claim for their store/loyalty credits, they cannot use additional discount codes.
PLUS, this Rise app cost less expensive. SO AWESOME. 100x STARS
Thank you for this super-great review - we really appreciate it!
Our goal here in Rise is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized 🙏
Keep up the good work with your Store Credit & Loyalty program!
It works well! The developer is very responsive. I'm on the trial at the moment! I will report back if I have a new opinion, but I will be sticking to this app.
Great thorough and easy to use app with a prompt response and support by one of the support members, Keren.
Thank you very much for this 5-stars review and for the important feedback 🙏
Enjoy your Gift Card and Loyalty Program, we're always here to help.
Best technical assistance ...........................................................................
Thank you for the review! We are pleased our support team helped with your technical questions :)
Easy to install. Great user interface all at a fair price. Interested to see how my experience develops.
Thank you for your 5-stars review. Our support team is always here to help ✨
Good luck with your Store Credit and Rewards Program.
I have only just installed the app and am in the process of configuring it. I like what I've seen so far, but I'm only just now getting into it. I asked Support to remove the "Add To Cart" button from the Gift Card product and Eddie did that within a couple of minutes of my request. That was very fast support! I look forward to enabling other elements of the app as I learn more about them. I plan on updating my rating after getting a chance to use it for a bit. Our store is not live yet though so that may take a few weeks.
Thank you for writing a review and highlighting your positive experience with the set up process so far, especially due to Eddie's support.
There are a lot of features to activate so please feel free to reach out to our team with any more questions.
We look forward to seeing your store post-launch!
The one feature we need (the ability to send a gift card directly to the recipient instead of having the customer forward it) is only available in the subscription plan that costs $69 more per month
Hey guys,
I’m Roy, head of customer success of Rise.ai. We’re sorry your experience didn’t match your expectations. However, our pricing structure is very different than what you suggest. You can see it here - https://rise-ai.com/pricing
Our “send a Gift Card directly to a recipient” feature is available on all plans. That along with many more new tools, such as our automated Store Credit rewards.
I would appreciate another chance to earn your business, so we can help you to build the perfect gift card and store credit program.
You may reach us anytime at info@rise-ai.com or at +1 646 8786419.
Great experience, made everything super simple. Revenues increased immediately and exceeded the plan price from day 1.