Rezensionen (1.097)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 92 % der Bewertungen sind 5 Sterne
  • 5 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
29. September 2023

Excellent customer service. I had a hard time trying to figure out how to migrate my gift cards to Rise. I reached out to support and they walked me through everything step by step. 10/10 highly recommend!

La Chíc Bohème
Vereinigte Staaten
Fast 3 jahre mit der App
Rise.ai hat geantwortet 4. Oktober 2023

Thank you for your awesome review! Your feedback is very much appreciated. Our team is motivated by these wonderful comments and we promise to keep working day by day to perfect the app for merchants like you. Cheers!

Bearbeitet am 24. September 2020

Awesome! The app is easy to ue and the customer service provided by Dana was wonderful and very helpful! Would recommend.

Pink Pewter
Vereinigte Staaten
Fast 3 jahre mit der App
Rise.ai hat geantwortet 9. Juni 2020

Thank you so much for this great review.

We all really appreciate it 🙌

26. Juli 2022

Rise agents provide swift and informed support! And always pleasant to interact with. Thanks for all your help!

A.P.C.
Vereinigte Staaten
Mehr als 2 jahre mit der App
Rise.ai hat geantwortet 29. Juli 2022

Thank you for your feedback! We are pleased to know that our friendly support team was able to help you efficiently. Hit us up should need help with anything else!

29. März 2022

I recently had some issues logging in and their support staff was very helpful and friendly throughout the whole process. We fixed the issue before it because a problem for my staff.

HEIRESS BEVERLY HILLS
Vereinigte Staaten
Mehr als 2 jahre mit der App
Rise.ai hat geantwortet 31. März 2022

Thank you for your positive feedback, happy the issue was resolved :)

We're always happy to assist, don't hesitate to reach out again if you have any other questions!

23. Februar 2023

Eddie responded quickly. He explained the issue and provided a solution. Very polite and professional. The problem was resolved promptly.

SlimGenics-Direct
Vereinigte Staaten
Mehr als 2 jahre mit der App
Rise.ai hat geantwortet 15. März 2023

Hi SlimGenics-Direct,

Thank you so much for your review! We are so glad you had a great experience with our support team! Don't hesitate to reach out if you need anything else :)

9. Juni 2016

Great customer service! I needed a tweak to the app in order to accommodate my check-out process. They were quick to make the needed coding adjustments and I'm good to go!

Luckbox Tees
Vereinigte Staaten
Mehr als 2 jahre mit der App
8. Dezember 2021

Hands down, the most incredible customer service. We have been using Rise for Gift Cards for over a year, but just transitioned to their loyalty program as well - it has been a great experience and a great app!

HoneyBug
Vereinigte Staaten
Mehr als 2 jahre mit der App
Rise.ai hat geantwortet 8. Dezember 2021

Hi there,

Thank you for the review! It's wonderful to see that you are using Rise for both gift cards and loyalty, and that you have had a great experience.

If you need any further assistance, please let us know.

All the best :)

28. Dezember 2021

Rise.ai has saved us a massive amount of time and resources with their intuitive approach to managing giftcards, making integrating with an existing store incredibly quick and easy. On top of the fantastic product, the team behind the app is equally as great. We have a custom theme that made the integration slightly more hands-on, however, the issue was promptly sorted out by John and Hila and allowed us to begin selling giftcards onsite far quicker than if we had chosen any other route. We would definitely recommend this app for anyone looking for an online giftcard solution

Oxford Shop
Australien
Mehr als 2 jahre mit der App
Rise.ai hat geantwortet 30. Dezember 2021

Hi Oxford team! Thank you for taking the time to write such a wonderful review. Please let us know if there's anything else we can assist with! We look forward to seeing great results!

19. Juli 2021

This app is a perfect fit to what we require in our store so far. They also have a great customer service. Pauline has been so patient answering all my queries.

BoutiqueParties
Vereinigte Staaten
Mehr als 2 jahre mit der App
15. März 2023

Someone hacked our rewards program and I panicked and went on the messenger and figured I would never hear from anyone.

within a few minutes, Eddie hopped on, and was super informative and so attentive. Not only did Eddie help us yesterday, but I wrote him again today, and he knew the case from yesterday and continued to help. I thought that was really great, because he already understood what was happening. WE are really impressed with this app, and their customer service.

Soap & Paper Factory
Vereinigte Staaten
Mehr als 2 jahre mit der App
Rise.ai hat geantwortet 20. März 2023

Hi there,

We are delighted to hear that this issue was sorted out immediately with Eddie's help. Thank you so much for this great feedback! If there's anything else we can do along the way, just let us know anytime. Cheers!