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Absolutely love this app, by far it's the best on Shopify when it comes to gift cards. The user experience is great and it is very easy to set-up. Also the people of support are just fantastic! fast response to any possible question!
This app helped me provide a better customer experience to our shoppers by providing an easy, customizable gift card option on our website. Our customers like choosing from the several different gift card designs offered and being able to schedule when they want their gift card sent. This app helps elevate your gift card game, making it a win for your website and your customer. Speaking of a great customer experience...I couldn't have asked for better customer support from the team at Rise. Anytime I had a question regarding functionality or a tweak I wanted to make on the back end, I received an immediate response. The team is amazing and answered every question I had in a super timely manner!
Hi there,
Thank you very much for your feedback. These are not just regular words, they are incredible encouragement that motivates us to keep moving forward, to make our app as best as possible for merchants like you. Again, thank you so much!
App does it says it will do. Hats off to the excellent and responsive support. Even on new years day! Highly recommended
Hi there, thank you for the review! Our customer support team works hard to help every day of the year! Thank you for expressing your appreciation :)
Amazing experience, without this app is hard to create such loyalty program and gift card. Hope to have cheaper plan
John, thank you for helping us out today. You were extremely helpful. We were looking for a good gift card app and this is by far the best.
Greatly appreciate your recognition of both our customer support and our product :)
The app can completely change the customer experience, and customer support is great, we had a problem with billing, and they answered and solved it immediately!
Great and fast customer service who help you find solutions for your specific needs. App works just as promised.
Thank you for your feedback! We are delighted to know that you've had a great experience with both our app and with our Customer Support team.
Hit us up should you need further help with anything. :)
Easy to set up, and always able to get assistance whenever needed. Would definitely recommend Rise for store credit and rewards features
Thank you for your 5-stars review. Our support team is always here to help ✨
We hope you'll use Rise on even more stores in the future!
Eddie was very prompt in not only answering my questions but also executing a solution for my website.
Hi there,
We greatly appreciate the review. Patience is key when it comes to setting up a new app, and we're glad that Eddie was able to help you!
Reach out to us if you have any other questions :)
Since speaking with the Rise AI team I have reviewed and updated my original review of 1 star to 5 stars. The customer services and care of both Hila and Itay was 100% spot on and they deserve the 5 stars for that alone. I was originally disgruntled with the service and costs, but Rise AI swiftly resolved this for us and have gone above and beyond. It is refreshing to see this and it certainly has changed my opinion of them. I highly recommend the company based on their customer care.
Thank you so much for your feedback. Customer Service is our number 1 priority and we are glad we could fix your experience.
We hope to continue providing you the best experience possible :)