Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 92 % der Bewertungen sind 5 Sterne
  • 5 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
12. Dezember 2023

Great product. The user interface and admin are easy to use and designed very well aesthetically. Amazing customer service. The team seems to be always available to help with any issues that may arrive.

COUP
Vereinigte Staaten
10 monate mit der App
Rise.ai hat geantwortet 20. Februar 2024

Thank you for the amazing review and for acknowledging our Support Team's efficient customer service!
Your feedback is very much appreciated! :)

19. Dezember 2023

Very efficient application and, above all, very responsive and dedicated customer service.
Eddie helped me solve a complex problem with our shop and came up with something brilliant! We recommend this application for all sorts of things!
Thanks for all !

MOONA Underwear Switzerland
Schweiz
3 monate mit der App
Rise.ai hat geantwortet 20. Februar 2024

Hi there,

This is such a fantastic feedback. Thank you! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you :)

18. Januar 2024

They are very professionals to resolve any issue, they team is amazing and the app runs smoothly. Thanks for your help.

BuyBox Club
Vereinigte Staaten
5 monate mit der App
11. Dezember 2023

Pauline was extremely helpful and quick to answer all of my questions!

NAMELY CO
Australien
Mehr als 3 jahre mit der App
28. November 2023

Pauline from Rise.ai was so wonderful! She solved our small issue in record time and the process was so smooth!! Thanks so much - we LOVE Rise.ai!

Proud Poppy Clothing
Australien
Mehr als ein jahr mit der App
Rise.ai hat geantwortet 20. Februar 2024

Thank you for the fabulous review! We are delighted to know that you were able to get the required assistance.

Hit us up if you need help with anything else. :)

14. Dezember 2023

So far my best experience with customer support for 10 years while I'm in IM.
Especially thanks to John from the support team, this guy solves issues in an eye blink, also noticed an additional issue and fixed it before I mentioned it.
A+++ Class support, I can't even imagine how it could be improved!

Also about the app, at first it looks quite expensive but we found it very useful and now using this app instead of two! As we want to make custom gift cards and have loyalty program this app has all features that you can imagine!
Just try this app, you won't regret.

GoMilitar
Litauen
Ein tag mit der App
13. November 2023

The best Loyalty Programm App. Cashback for customers is better than points.
There are very much options to build a good programm.

The support is fast and very professional. Pauline helped me with some custom changes. I would recommend it to every Brand

IDE BOTTEGA
Deutschland
12 monate mit der App
Rise.ai hat geantwortet 15. November 2023

Yay! We are so glad you are satisfied with the service we've provided. Please do not hesitate to reach out should you need help with anything!

24. Januar 2024

Great support!

Womads
Vereinigte Staaten
10 monate mit der App
19. Dezember 2023

Eddie, an agent at Rise.ai, helped us integrate a custom gift card solution, and they are TOTALLY AMAZING. The platform is easy to use, but we had a special use case that required a bit more hands on help from the Rise.ai team

Eddie helped us launch our product and was very patient with me throughout the process

Blank Beauty
Vereinigte Staaten
Etwa 7 stunden mit der App
9. November 2023

Not only is the functionality that Rise.ai provides going to dramatically improve our ability to build our customer community and revenue, the customer service at Rise.ai is outstanding. It's so nice to have an actual person on the other end rather than fumbling around with an auto response bot. We will be customers for life and we are very excited to see what advances Rise.ai has coming down the pipeline.

Ryan
Panacheeza

Panacheeza
Vereinigte Staaten
9 tage mit der App
Rise.ai hat geantwortet 15. November 2023

Hi Ryan,

This is such a great feedback. Thank you!

We are delighted to know that you've had a great experience with both our app and with our Customer Support team.

Feel free to reach out should you need help with anything!