Reseñas (1.090)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 92% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
18 de febrero de 2025

They have a wonderful support team and it is a very straight forward system.

Our Place - Canada
Canadá
Más de 3 años usando la aplicación
27 de febrero de 2025

Junalou was very helpful. Very fast, friendly and knowlegable.
Thank you

if posted, only post business name not my name. thank you

Evolve Fit Wear
Estados Unidos
Alrededor de 3 años usando la aplicación
16 de enero de 2025

Eddie helped me get the rewards page running in less than 24 hours! My questions were answered every step of the way!

Kirrin Finch
Estados Unidos
Alrededor de 4 años usando la aplicación
27 de febrero de 2025

We've been using rise.ai for digital gift cards, and it works seamlessly! The setup was easy, and our customers love the convenience. We're excited to try their reward program next to boost customer engagement. Their support team is always very helpful and quick to assist. We highly recommend it!

Wines Direct
Irlanda
Más de 2 años usando la aplicación
18 de diciembre de 2024

Phenomenal support from Eddie today. He was easy to understand and solved my problem within minutes. Thank you!

Martin Motor Sports
Canadá
Alrededor de 2 años usando la aplicación
27 de diciembre de 2024

We've been a fan of Rise. The customer service is responsive, the platform is easy to configure, and the integrations are good.

I'd say our move to Rise from Smile has been good. It is more clear than Rewards points for our customers, and a unified tool for gift cards, store credit, and rewards is nice. And it's more cost-effective, which matters a lot to us.

World Spice
Estados Unidos
Alrededor de 1 año usando la aplicación
4 de diciembre de 2024

External application to Shopify, limited functions, not intuitive and expensive. I found better and cheaper for Cashback + loyalty

Ludisphere
Francia
11 meses usando la aplicación
Fecha de modificación: 13 de febrero de 2025

I installed this app a couple of days ago, and it is excellent as we have been looking for a way to manage store credit and loyalty all in one place while utilizing Shopify's legacy account creation. The service level of assisting with the setup has been fantastic. Thank you, Junalou (Customer Rep), for your excellent customer service:). UPDATE: we have been using this app for about six weeks, which is fantastic. Yesterday, we upgraded to Pro to get the One-Click Apply button, and I had an issue trying to get it to work. John(Customer Rep) not only got it to work but recommended a better way to execute it. He is a Rock Star. The Customer Service here is top-notch! Another day and another excellent customer service interaction. This time it was Eddie. This team is awesome:)

VORZANI
Estados Unidos
2 meses usando la aplicación
5 de diciembre de 2024

Very difficult to use. Does not support stores with subdomains. Also encountered problems, customer service support was very slow to respond. Not recommended!!

GOELIA
RAE de Hong Kong (China)
Alrededor de 2 meses usando la aplicación
3 de enero de 2025

Eddie provided exceptional support for our Shopify app! He was knowledgeable, responsive, and went the extra mile to ensure all our questions were answered and issues resolved promptly. His expertise and attention to detail made the entire process smooth and efficient. We truly appreciate his assistance and highly recommend him to anyone needing help with the app. Thank you, Eddie!

oliandhali
Estados Unidos
8 días usando la aplicación