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John was responsive, patient, and very helpful! He fixed my issue quickly! I appreciate the customer service provided and I love the app!
Hi there,
Thank you for sharing your positive experience with our app, and specifically with John.
Please let us know if there's anything else we can assist with :)
Specifically, Pauline was amazing today! I had a rush job and needed to delete the ADD TO CART button because my clients were confused. We now only have a SEND AS GIFT button and that works better.
Thank you Pauline!
Richard
Hi Richard,
Thank you for the wonderful review, and for giving a shoutout to Pauline for her support! We're glad that you now only have the 'send as a gift' button appearing on the page so that your customers make the most of the gifting experience.
Have a great day!
Juna was very helpful. Responded to my chat question quickly and efficiently with accurate information. A pleasure to deal with.
Thank you for this awesome feedback!
We are pleased to know that you received immediate assistance from our Support Team. Please feel free to reach out should you need further help with anything.
great service, wonderful app.....
Ethan from the support team was a great help in resolving the initial set up issues - really prompt and responsive!
I used this app on my site and I am very satisfied with it. It actually makes us look professional.
Very straight forward set up and good customer service! Very happy with this gift card option for my site!
Very happy with the app, it works as it should. The 5 stars are for the support team which is absolutely amazing! They always respond quickly to my questions, sometimes even within 5 minutes. The only thing I would love to see in the future are some more customization options when it comes to CSS styling inside the widgets.
Hi there,
Thank you for recognizing the hard work of our customer support team!
Also, thank you for your feedback - we are always looking for ways to improve based on customer requests. If you haven't already done so, please submit your feature request in this form: https://docs.google.com/forms/d/e/1FAIpQLSc1-c_L9lVhZ9_a14fZr749bnZy3fTc3K4hRoZiPCy7Ccc32Q/viewform
Have a great day!
The help team is super supportive and helpful, even when I'm not sure the right question to ask. Highly recommend, and I'm grateful to all of them.
We are so pleased that you've experienced stellar customer service! Thank you for taking the time to write a review :)
John's clear instruction on how to edit our gift cards was very helpful. Thank you so much for your assistance on this!
Thank you for your awesome review! We're glad to know that you received a great customer service from John!
If anything else comes up, please do not hesitate to let us know.