Rise.ai: Gift Cards & Loyalty

This app single-handedly helped relaunch my business during Covid, and I couldn't be more please with my experience.

We changed our store rewards system over to Rise from the Smile app. So far it is proving easier to use for both us and for the customer. The support team efficiently helped us import thousands of customer rewards balances into store credit.

We are much happier with a store credit system that uses the Shopify gift card mechanism, over our previous points based system that used Shopify promo codes. Customers were previously frustrated that they had to trade in 'points' for a voucher code that then couldn't be used alongside other promo codes so we were often having to void vouchers and manually re add points so that customers could continue to save.

With the Rise app, our customers are more aware of the rewards system and it is instant. As soon as it was live, a customer used their store credit because their balance was visible at the cart which is a fantastic feature.

In addition, we especially love the neat gift card product feature that customers can personalise for the recipient.

Looking forward to seeing this increase customer loyalty further and improve gift card sales.

Thanks for a great app!

This is such a great app to allow for gifting on our site! We love that customers can exchange gifts! And their customer service is fantastic! Thanks for all your help, Ari!

Great functionality for the price, and very helpful customer service! Rise was a perfect replacement for our old loyalty app.

I just installed the app on time for the holidays and I've loved their top-notch customer service. From their initial video call to help me create the best gift card program that fits my company's needs to their online customer service to help me customize the look and fit of the gift card experience!

Seems like the best in breed for referral and loyalty programs based on our test run with it versus various competitors who we shall not name. They also jumped in and gave us personal tech suppport right in the middle of Black Friday, which was way above and beyond what I was expecting.

Great interaction . engagement and client retention for repeated purchase.
Greatly recommend this if you wish to have some membership tiering and rewards.

We are just getting started with Rise and understanding its full potential for our business, the quick response and support from the team is exceptional so far :)

Excellent app that has helped us triple our repeat orders in no time. Incredible customer service as well!

Just installed the app and found Ari really helpful. The interface is very user friendly and the Youtube tutorial is easy to follow. Still in the trial period but already sold a voucher so delighted! Great way to build your business with moving to the more expensive Shopify Plan. Lots to explore and discover. Thanks Ari.