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Quick to resolve and help implement the solution we needed! Eddie was very patient and answered all my questions.
Gifting has become an integral part of our donation website. I've been very pleased and impressed with the responsiveness from the GiftWizard team. They are quick to follow up and have helped better integrate their plugin with our customer experience.
Incredible app, 1000x better than the Shopify native gift card ! Awesome customer support... I would like to rate it 10/5 if I could...
This app has been great for store credit and gift cards :)
I issue store credit for exchanges and it works perfectly.
WOW what an awesome review! Good luck using our automated rewards and gift cards and thanks for recommending our app :) 🙏
The app is great and the team is even better! I did come across a few issues I needed help with, but the team was very kind and responsive!
Lots of potential here for increasing conversions and is a great fix for Shopify's terribly limited gift card product. Great tech support & lots of good information in their help documents. All of my testing of the product has gone flawlessly. Good flexible payment options.
I have not worked with a better Shopify app developer than Ari & his team at Giftwizard. Ari is brilliant. Their tech support is AWESOME. I have 20 years of experience owning software companies. I have co-created two very successful reservation software programs for hotels and resorts. I sold my companies and no longer have access to my own programming team. With my experience, I know a good product when I see it. GiftWizard is constantly upgrading, and adding new features. Best GC card in the biz. Highly recommend them.
Great customer service! I had a problem and messaged them. John got back with me within 15 mins. He listened to my problem and solved it within 20 mins!
Absolutely love this app, by far it's the best on Shopify when it comes to gift cards. The user experience is great and it is very easy to set-up. When Covid hit, they were the first to help small businesses allowing to sell gift gards on FB and Instagram at no extra charge.
The customer service is amazing, they reply within minutes every time I had a question and Nadav is fantastic.
I highly recommend this app and I have been with Shopify for 4 years and had lots of trial and error with apps, this is a keeper.
Thank you so much for this great review. We're so happy you like Rise.ai 🙏
Enjoy your Gift Card and Loyalty Program - you're awesome 😊
We are a small and relatively young company (just launched earlier July). We are run by two people and we sell dog accessories to help dogs in need. Gift Wizard has been a great asset to us as a small company in a somewhat specific market.
We have a lot of friends and family who aren't dog owners, but want to support helping dogs, and through Gift Wizard, they were able to help support our cause by purchasing gifts for friends who own dogs.
Gift Wizard also has great customer service and have been great in being flexible and working with us on getting our business up and running - and setting us up for success. We really appreciate them as small business owners.