Reseñas (1.077)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 92% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
19 de diciembre de 2022

When I had an issue with the email notifications, Pauline checked into it and helped me quickly. She also allowed me to use a feature that was only for upgraded plans, which was so kind and really helped us out since we only needed that one feature and not everything else in the upgraded plans. I really appreciated their customer service and we like the app so far!

Rouge Beauty Lab
Estados Unidos
7 días usando la aplicación
Rise.ai respondió 21 de diciembre de 2022

We are all so happy that our support service, especially Pauline's, can make you feel satisfied! Your trust motivates us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to reach out. We are always ready to support you!

Fecha de modificación: 24 de mayo de 2018

Wish I had found this earlier! Get this app. It's really worth it and much needed.
Would definitely recommend! I think this is great for sales AND marketing.

Install went perfectly. Customization is great and very easy to do. Contacted them for support and they got back to me very quickly (Thank You Ari).

Kudos to everyone in the team and keep up the good work!

Gonygon
Israel
7 días usando la aplicación
Fecha de modificación: 4 de noviembre de 2018

I have not launch my store yet, but so far I am loving this app! It lets me customize the E-greeting card the way I want to, but most importantly; a great customer service / help! Since there is not many gift card customization app, this is definitely a MUST-HAVE!!! - I cannot wait to write more review about my experience with GiftWizard® once my store is up and running! - Stay tuned!

VOID/əv/COLOR
Estados Unidos
6 días usando la aplicación
26 de noviembre de 2016

Can't say enough great things about Ari at Gift Wizard along with all the other folks behind the scenes!

In a period of 24 hours they worked on fine tuning our site to work exactly the way we wanted it to. Their response time is within minutes of reaching out to them. We had some "special" circumstances with integrating our gift wrapping products with their Gift Wizard app and they came to the rescue, writing additional code to accommodate a user friendly interface for our customers.

This is a great product out of the box but the real testament is the personal attention we received from their support staff.

Big Thanks from all of here at Puppy Culture!

Puppy Culture
Estados Unidos
6 días usando la aplicación
28 de febrero de 2023

Just setting it up right now but have experienced AMAZING customer service so far!! Pauline, was so helpful with helping me migrate over from my old POS system.

EVER Boutique
Estados Unidos
6 días usando la aplicación
Rise.ai respondió 15 de marzo de 2023

Hi there,

Thank you so much for the amazing review! We are super happy to hear you are having such a great experience with our team and app. Please let us know if there is anything else we can assist with!

28 de febrero de 2021

We used Rise to migrate our old gift cards to our Shopify. Couldn’t be happier! They were very helpful and made the process super easy

The Robyn's Nest Boutique
Estados Unidos
6 días usando la aplicación
16 de julio de 2019

We loved how quickly Roy was able to migrate all of our old gift cards into our new POS to make checkout easy on our team and keep customers happy as well. The team at Rise was easy to work with & responded in a timely manner.

Greenhouse Home
Estados Unidos
6 días usando la aplicación
Rise.ai respondió 21 de julio de 2019

Thank you so much for this GREAT review! 🙏
We're happy you launched the Gift Card / Loyalty integration to your POS. Enjoy your Store Credit Program - you're awesome 😊

Fecha de modificación: 5 de junio de 2018

After some initial communication problems the team at Gift Wizard have been very helpful and sorted out the app so that it is working extremely well and we are very impressed with the way it works.

Tuppys
Australia
5 meses usando la aplicación
15 de mayo de 2019

This app has really helped us to build an effective rewards marketing strategy. I love the pricing and features.

The support for this app is fantastic! They respond very fast and have been able to customize quickly as well.

airpods-funky-cases
Israel
6 días usando la aplicación
Rise.ai respondió 16 de mayo de 2019

Thank you - this is a great review! Keep up the good work with the Rewards.
We're glad you're getting such great results in terms of ROI :)

Fecha de modificación: 19 de noviembre de 2022

The customer service with this app is AWESOME!! Pauline and John were super helpful and very efficient with answering my questions and helping me with tips for my gift cards! I highly recommend this app!

REDFOX Active
Estados Unidos
6 días usando la aplicación
Rise.ai respondió 16 de noviembre de 2022

Hi REDFOX Active,

We are all so happy that our support service, especially Pauline's, can make you feel satisfied! Your trust motivates us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to reach out. We are always ready to support you!