Reseñas (1.076)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 92% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
19 de mayo de 2020

Usefull and innovative app that lets you reward customers that integrates all rewards onto a gift-card platform. Helpful with integration as well!

Aux Vivres - Épicerie Directe
Canadá
5 días usando la aplicación
8 de febrero de 2018

My name is Justin and I'm a theme developer.

I've spent a lot of time on researching for the right gift card solution. I think GiftWizard is by far the best one on the app store.

I should probably start with the fact that the user interface of the dashboard is not good enough and they need to improve this part (Mark from their team said it is going to happen soon).

Having said that, it's not just REALLY good for sales, but also for marketing - their tools allow you to send gift cards to customers and help you to bring them back to the store. It helped my clients to ramp up their gift card program.

Eladalead
Israel
5 días usando la aplicación
10 de junio de 2021

This app allowed us to upload our existing gift cards, super useful! Plus their customer service is great.

La Maison Lavande
Canadá
5 días usando la aplicación
Fecha de modificación: 6 de febrero de 2022

I had a couple of questions shortly after installing the app and received prompt response and resolution. I've had the app a few days, but so far am very pleased. Italy was very helpful.

Up Higher Apparel
Estados Unidos
5 días usando la aplicación
Rise.ai respondió 29 de marzo de 2022

Hi there,

Thank you for the great review and for acknowledging our Customer Support's prompt responses!

We're here if you need further assistance on anything else! :)

Fecha de modificación: 12 de mayo de 2022

WARNING When I tried to cancel my subscription they refunded the fee of $199 and turned around and back charged me over $618. They said it was my fault as I mistakenly clicked to change the plan when trying to look for a way to cancel it. When I reached out to support for help I was told I should have paid attention to the warnings about the monthly overages. I explained what happened and was told too bad. I paid $199 on April 12, 2022 to cover April 12 - May 11. I tried canceling on May 12. They are now refusing to refund me. This is outright fraud and a scam. Buyer beware!

Everything Keto
Canadá
4 meses usando la aplicación
Rise.ai respondió 23 de enero de 2022

Hi there,

We appreciate the review and feedback after your conversation with Dana.
Please let us know if there's anything we can help with in the future.

8 de diciembre de 2020

The onboarding process is incredibly designed. This seems to be a very impressive software. Support is helpful as well!

Fidget Widgets
Estados Unidos
5 días usando la aplicación
Rise.ai respondió 8 de diciembre de 2020

Thank you so much for this wonderful review. We're so happy you like Rise.ai 🙏

Enjoy your Gift Card and Loyalty Program - you're awesome 😊

19 de septiembre de 2017

Easy installation. Excellent customer support. I ask lots of newbie questions, and get patient, helpful replies every time.

Culturesonar
Estados Unidos
4 días usando la aplicación
28 de julio de 2017

Our store is testing out the app, their support team( Ari ), are really helpful with any issues and questions. Worth giving a shot for your store!

Revanika
Estados Unidos
4 días usando la aplicación
Fecha de modificación: 2 de marzo de 2021

Very disappointed....The app messed up my site appearance. I was billed multiple times for this app, and over two days no one was able to fix the issue of the "Send A Gift" button. Then after several follow up emails, I received no response.

Lovespoon Candles
Estados Unidos
4 meses usando la aplicación
21 de octubre de 2015

Really, really good customer support. Unfortunately, this app still needs some tweaking as it really messed up our Home page at www.lushlabels.co.uk and also the product pages - a huge pop up kept appearing and crashing the page from loading properly.

I'm sure one day it will be good and its a great idea but didn't work for us.

Lush Labels 4 Less
Reino Unido
4 meses usando la aplicación
Rise.ai respondió 21 de marzo de 2019

Hey guys,
While the customer support was great (still is), we are sorry that during 2015 your experience with our app didn’t quite match your expectations. Today, we work with thousands of satisfied merchants who are getting amazing ROI using our tools.

Feel free to reach out anytime at info@giftwizard.co or at +1 646 8786419.