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App is easy to use and allowed us to migrate existing gift cards over to Shopify/Rise seamlessly. Customer service is also top notch, replies are always super prompt and helpful! Would recommend for sure.
Hi there,
Thank you for your feedback and we're happy we were able to help with your migration!
Please reach out to us at any time if there is anything else we can assist you ...
I use this app to help me manage all my gift card options. Its a great product and enables to generate additional revenue easily
A little premature, but I have shopped and configured enough apps to know this one is above the rest. Great enthusiastic human support. So far, top notch!
Thank you so much for your great review ✨
Enjoy your Gift Card and Rewards Program - you're awesome.
At Serve Coffee, we believe in better coffee for our clients and improved lives for those at origin. We also think that coffee makes a great gift that coffee lover's can enjoy every day. Gift Wizard makes gift giving very easy for our clients.
While support is remote, the support staff has been very helpful.
Just started with this app, very easy to navigate/set up gift cards and the customer service is spot on!
Thank you so much for this GREAT review! 🙏
We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome 😊
The app is very expensive for what it is. I've had the app installed for a few months now and have not received any increase in revenue or customer retention. In fact, the majority of customers choose not to sign up for a loyalty card and prefer to proceed straight to checkout. Plus, they advertise their RISE.AI logo in all of the automated emails to customers. It doesn't make sense to have ...
Terribly expensive, almost feels like a scam. The app charges for orders which are coming on our store and have nothing to do with a usage of the app. The fees are even higher per order than Shopify's own % order fee.
Hi there,
Itay from the Rise.ai team here :), I am sorry you're feeling that way!
Customer experience is our top priority and we completely understand costs are an important ...
This app does not work, is not supported, and should not be used. Developers claim a version 2 is on the way, but in the meantime they have dropped all support of the current version and should remove the app from the store.
Edit: I've revised this review from 1 star to 3. The development team contacted me after the original review and were quick explain that a breakdown in communication had ...
Cumple exactamente con nuestras necesidades y ofrece una muy buena plataforma para la gestión de tarjetas regalo y de fidelización. Su servicio de atención también es un plus y nos han dedicado todo el tiempo necesario para configurar el sistema. (Thank you John!)
Muchas Gracias! We are happy to know that John was able to help you with your concerns and that our app meets your business needs!
If there's anything else you need help with ...
Great looking and user friendly app. I just installed it so I don't yet have feedback on the ROI. I took me half a day to install and personnalise it (including traduction of all texts in French). I had some minor difficulties but Keren from the support center has been a great help and fixed everything for me. She was very reactive and nice.
Thank you for this awesome review - we really appreciate it!
Our goal here in Rise is to help merchants like you to maximize their growth potential - It's always nice when ...