Avis (1 103)

Note globale
4,8
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
19 septembre 2017

Easy installation. Excellent customer support. I ask lots of newbie questions, and get patient, helpful replies every time.

Culturesonar
États-Unis
4 jours d’utilisation de l’application
Modifié le 2 mars 2021

Very disappointed....The app messed up my site appearance. I was billed multiple times for this app, and over two days no one was able to fix the issue of the "Send A Gift" button. Then after several follow up emails, I received no response.

Lovespoon Candles
États-Unis
4 mois d’utilisation de l’application
28 juillet 2017

Our store is testing out the app, their support team( Ari ), are really helpful with any issues and questions. Worth giving a shot for your store!

Revanika
États-Unis
4 jours d’utilisation de l’application
21 octobre 2015

Really, really good customer support. Unfortunately, this app still needs some tweaking as it really messed up our Home page at www.lushlabels.co.uk and also the product pages - a huge pop up kept appearing and crashing the page from loading properly.

I'm sure one day it will be good and its a great idea but didn't work for us.

Lush Labels 4 Less
Royaume-Uni
4 mois d’utilisation de l’application
Rise.ai a répondu 21 mars 2019

Hey guys,
While the customer support was great (still is), we are sorry that during 2015 your experience with our app didn’t quite match your expectations. Today, we work with thousands of satisfied merchants who are getting amazing ROI using our tools.

Feel free to reach out anytime at info@giftwizard.co or at +1 646 8786419.

22 février 2021

This app's support team is quick and helpful! Thanks Keren :) The interface is clean and user-friendly. Great design!

Breakout Bras
États-Unis
4 jours d’utilisation de l’application
Modifié le 30 mars 2021

John at rise.ai was extremely helpful! He quickly got back to me with a very thorough explanation of how to resolve my issue. Love this app and highly recommend!

Sloane Ainsley
États-Unis
3 mois d’utilisation de l’application
23 mars 2020

Great product, and easy to use. Gift Cards are coming in particularly handy in light of the current global health crisis, which is closing may physical locations.

Cupán Tae
Irlande
4 jours d’utilisation de l’application
2 juin 2021

Customer support helped me sort out an issue with the way my gift cards were presented and were great to work with

Sturdy By Design
Royaume-Uni
3 mois d’utilisation de l’application
13 février 2018

This app provides everything we needed, without the need to upgrade our Shopify plan! Better and cheaper than the out-of-the-box Shopify giftcard feature. After initial setup we had a few questions and received truly great support. Ari even called me to assist us in customizing the app to our needs and made changes into our Shopify code to fulfill our needs.

One small suggestion for improvement in a future release: it would be nice, if the "powered by gift wizard" could be removed so customers don't see it in our store.

I can recommend this app to everyone with "gift" needs in Shopify. A great app with a great support team!

Hygge Kids
Belgique
4 jours d’utilisation de l’application
11 novembre 2018

Very good product. Super attractive for our customers. Easy to sell and fulfill by the customers. Great also by the different possibilities to send the card, use incentives...
The team is working on modifications to use the cards and egifts in other language.
Good reactivity of the team with the chat...

CadeauBuzz
Belgique
3 mois d’utilisation de l’application