Avis (1 077)

Note globale
4,8
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
17 décembre 2021

Best technical assistance ...........................................................................

BRUNO PREMI
Italie
Environ 19 heures d’utilisation de l’application
Rise.ai a répondu 19 décembre 2021

Thank you for the review! We are pleased our support team helped with your technical questions :)

28 novembre 2019

Super friendly team, very happy to help with any queries or concerns you have. Would definitely recommend.

MACK
Royaume-Uni
Environ 18 heures d’utilisation de l’application
Rise.ai a répondu 3 décembre 2019

Thank you for this positive review - we appreciate it 🙏

Keep up the good work with your Store Credit and Rewards Program!

14 avril 2023

love it

It isn't threatening, defamatory, or being left in exchange for an incentive. If published, we may include additional details about your store to help merchants read relevant reviews.

highly recommend

letsbuild-woodenpages
États-Unis
Environ 17 heures d’utilisation de l’application
Rise.ai a répondu 20 avril 2023

We’re so grateful for your 5-star review! We strive to offer the best experience possible, and your review tells us that we’re on the right path! 🤗

22 juin 2022

John was amazing....helped answers 1000 different questions i threw at him and ensured I was well serviced! Only been using the software for 48hrs and already seeing the value back to my business.

Fore Fathers
États-Unis
Environ 16 heures d’utilisation de l’application
Rise.ai a répondu 24 juin 2022

Thank you for the amazing review and for acknowledging our Support Team's efficient customer service!
Your feedback is very much appreciated!

30 septembre 2019

I had the opportunity to really customize my store and gain customers. Thanks so much! I am grateful

JAROSHA HAIR
États-Unis
Environ 10 heures d’utilisation de l’application
Rise.ai a répondu 13 octobre 2019

Thank you so much for this GREAT review! 🙏

We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome 😊

Modifié le 1 novembre 2020

Save your time by choosing Rise.ai. Rise is by far the best store credit service for Shopify (Infinitely better than the competitors). It is intuitive and easy to use, works well with a ton of value. Usually, new apps are overwhelming with new features. Thanks to their onboarding and support team I was able to set up almost everything really fast - in that case loyalty program, rewards, gift cards and store credit refunds. Their customer support team has been available to help almost 24/7. I can highly recommend it!

Duets jewel
Israël
Environ 8 heures d’utilisation de l’application
Rise.ai a répondu 2 novembre 2020

Thank you so much for this great review. We're so happy you like Rise.ai 🙏

Enjoy your Gift Card and Loyalty Program - you're awesome 😊

29 septembre 2023

Great support!

KANIBI
États-Unis
Environ 4 heures d’utilisation de l’application
Rise.ai a répondu 4 octobre 2023

Thank you for your review!

We're here if you need further assistance on anything else! :)

Modifié le 23 août 2021

We just installed this App on Firehouse Coffee. Pauline was fantastic and we are excited to start using!!!

Firehouse Coffee
États-Unis
Environ 6 heures d’utilisation de l’application
Rise.ai a répondu 30 août 2021

Thank you for the review! We are excited that you have chosen Rise.ai :)

Modifié le 4 novembre 2020

I have just started using this app, and so far I am enjoying it's very easy to use and manipulate, you can easily adapt it to your own brand guidelines.
Altough it's very easy I had a tiny issue adjusting the value of the variants as it kept automaticlly switching back to US Dollars! But their online customer service was very helpful (shoutout to Dana! for her swift reply and very quick action!)

Qiyorro
Qatar
Environ 5 heures d’utilisation de l’application
Rise.ai a répondu 4 novembre 2020

Thank you for this great review. Our team is always here to help ✨

Please let us know if we can help with anything else.

21 juillet 2017

The one feature we need (the ability to send a gift card directly to the recipient instead of having the customer forward it) is only available in the subscription plan that costs $69 more per month

Floral Hardy Of Skippack
États-Unis
Environ 4 heures d’utilisation de l’application
Rise.ai a répondu 21 mars 2019

Hey guys,

I’m Roy, head of customer success of Rise.ai. We’re sorry your experience didn’t match your expectations. However, our pricing structure is very different than what you suggest. You can see it here - https://rise-ai.com/pricing

Our “send a Gift Card directly to a recipient” feature is available on all plans. That along with many more new tools, such as our automated Store Credit rewards.

I would appreciate another chance to earn your business, so we can help you to build the perfect gift card and store credit program.

You may reach us anytime at info@rise-ai.com or at +1 646 8786419.