Avis (1 103)

Note globale
4,8
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
21 juillet 2023

Superb app & easy to work. Missing some reporting, but it is great overall & Eddie from customer service was so helpful. Thanks!

Meermin Shoes
États-Unis
Environ 3 ans d’utilisation de l’application
Rise.ai a répondu 22 août 2023

We thank you for your effort in providing an honest review.

In case an issue arises on your end, please do not hesitate to reach out to us as we are more than happy to help :)

Modifié le 30 mars 2023

John has been extremely patient and helpful with the resolution of a bug caused by the add-on of cross-selling app. He helped me fix it all the way. Really appreciated the help.

Raconte Moi un Chocolat
France
Environ 3 ans d’utilisation de l’application
Rise.ai a répondu 7 octobre 2022

We are so pleased that we were able to help you with your concern. Thank you so much for this great feedback! If there's anything else we can do along the way, just let us know anytime. :)

10 février 2020

Wonderful app and onboarding team.
They have made an omni experience possible for a 5 instance / one brand Shopify project.
Very attentive, responsive and easy to understand.

Creed Boutique
États-Unis
Environ 3 ans d’utilisation de l’application
Rise.ai a répondu 17 février 2020

Thank you for this great review - we appreciate it!

Our goal here in Rise is to help merchants like you to maximize their growth potential and Multi-Store gift cards and rewards are a great way to do it. It's always nice when hard work is recognized 🙏

Keep up the good work with your Store Credit program.

Modifié le 7 juin 2023

Great app. Very useful and easy to use! Fantastic customer service! Highly recommended!!! Thank you

VIKTORIA HAYMAN
États-Unis
Environ 3 ans d’utilisation de l’application
3 mars 2020

This app is great! We use it for store credit and gift cards. Roy and his team are awesome at helping with anything you need and are always able to give email/phone support. Would highly recommend!

Dottie Couture
États-Unis
Environ 3 ans d’utilisation de l’application
11 février 2020

Allows for the customization we need. Plus, the team is super helpful and always available with questions. Definitely recommend!

Dragun Beauty
États-Unis
Environ 3 ans d’utilisation de l’application
Rise.ai a répondu 17 février 2020

Thank you so much for this great review. We're so happy you love Rise 🙏

Enjoy your Gift Card and Rewards Program 😊

Modifié le 30 mai 2021

the customer support rep Dana, completely made my day better, she was super helpful in all the ways I was needing her assistance and she added her personality to the experience which made it overall a very pleasant and funny chat !!

Krause Farms Ltd
Canada
Environ 3 ans d’utilisation de l’application
11 novembre 2021

Customer service, especially Itay and Pauline, was huge help! Overall, very satisfied with the experience.

City Beer Store SF
États-Unis
Environ 3 ans d’utilisation de l’application
Rise.ai a répondu 14 novembre 2021

Thank you for letting us know about your positive experience with Itay and Pauline! Please reach out if you have any additional questions. All the best :)

10 août 2021

I had to create bulk gift cards for our customers and Pauline responded to my emails very quickly! Thank you!

Pish Posh Baby
États-Unis
Environ 3 ans d’utilisation de l’application
Rise.ai a répondu 30 août 2021

Thank you for the review :)

16 juin 2020

Sam was super duper helpful and more than willing to help with all our questions! He responded super fast and went above and beyond to ensure we were comfy with the app. :) 5 Stars all day long!

Appalachian Standard
États-Unis
Environ 3 ans d’utilisation de l’application
Rise.ai a répondu 17 juin 2020

Thank you so much for this great review. We're so happy you like Rise.ai 🙏

Enjoy your Gift Card and Loyalty Program - you're awesome 😊