Avis (1 103)

Note globale
4,8
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
8 décembre 2021

Hands down, the most incredible customer service. We have been using Rise for Gift Cards for over a year, but just transitioned to their loyalty program as well - it has been a great experience and a great app!

HoneyBug
États-Unis
Plus de 2 ans d’utilisation de l’application
Rise.ai a répondu 8 décembre 2021

Hi there,

Thank you for the review! It's wonderful to see that you are using Rise for both gift cards and loyalty, and that you have had a great experience.

If you need any further assistance, please let us know.

All the best :)

28 décembre 2021

Rise.ai has saved us a massive amount of time and resources with their intuitive approach to managing giftcards, making integrating with an existing store incredibly quick and easy. On top of the fantastic product, the team behind the app is equally as great. We have a custom theme that made the integration slightly more hands-on, however, the issue was promptly sorted out by John and Hila and allowed us to begin selling giftcards onsite far quicker than if we had chosen any other route. We would definitely recommend this app for anyone looking for an online giftcard solution

Oxford Shop
Australie
Plus de 2 ans d’utilisation de l’application
Rise.ai a répondu 30 décembre 2021

Hi Oxford team! Thank you for taking the time to write such a wonderful review. Please let us know if there's anything else we can assist with! We look forward to seeing great results!

19 juillet 2021

This app is a perfect fit to what we require in our store so far. They also have a great customer service. Pauline has been so patient answering all my queries.

BoutiqueParties
États-Unis
Plus de 2 ans d’utilisation de l’application
15 mars 2023

Someone hacked our rewards program and I panicked and went on the messenger and figured I would never hear from anyone.

within a few minutes, Eddie hopped on, and was super informative and so attentive. Not only did Eddie help us yesterday, but I wrote him again today, and he knew the case from yesterday and continued to help. I thought that was really great, because he already understood what was happening. WE are really impressed with this app, and their customer service.

Soap & Paper Factory
États-Unis
Plus de 2 ans d’utilisation de l’application
Rise.ai a répondu 20 mars 2023

Hi there,

We are delighted to hear that this issue was sorted out immediately with Eddie's help. Thank you so much for this great feedback! If there's anything else we can do along the way, just let us know anytime. Cheers!

6 février 2020

The Rise gift card app has been extremely useful for us. It has helped us enhance our customers' gift card experience adding customizable processes as well as setting up reminder flows that do all the heaving lifting for us. The support team is also fantastic and very willing to hop on the phone and communicate over email to work out any questions.

Birdies
États-Unis
Plus de 2 ans d’utilisation de l’application
Rise.ai a répondu 10 février 2020

Thank you for this great review - we appreciate it!

Our goal here in Rise is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized 🙏

Keep up the good work with your Store Credit...

Modifié le 5 juillet 2023

App is functional, support is friendly and helps us in any question to build a loyalty system for our clients. Would be nice to have a whatsapp integration as well, hope this option will be available in future.

IZO Art studija
Lettonie
Plus de 2 ans d’utilisation de l’application
22 février 2017

Just getting started with Gift Wizard. My store is not active at this point. Gift Wizard's staff has been great to work with. I'm anticipating the gifting app will help me reach my objective of sharing a life giving message!

5 stars for customer service!

Origme
États-Unis
Plus de 2 ans d’utilisation de l’application
3 octobre 2022

Rise has been amazing so far. So much better than out of the box Shopify Gift Card Features. Their support and implementation team has been wonderful as well. Itay and the team have gone above and beyond to make sure our headless Shopify integration went as smooth as possible

Better Way Health
États-Unis
Plus de 2 ans d’utilisation de l’application
Rise.ai a répondu 7 octobre 2022

We're so happy that you love our app and support! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success for you and your business!

21 novembre 2022

The software itself doe have some loopholes but Very helpful customer care staff. Eddie and Pauline went out of their way to help!

Dean Gera Shop
Malte
Plus de 2 ans d’utilisation de l’application
Rise.ai a répondu 30 novembre 2022

Hello Dean Gera Shop,

Thank you for your review! We're glad to know that you're satisfied with the level of service we've provided. Please feel free to reach out should you need help with anything else!

13 juillet 2022

Amazing product and really great customer service. Worked w me to correct an error I had made on my account.

Alltruists
États-Unis
Plus de 2 ans d’utilisation de l’application
Rise.ai a répondu 14 juillet 2022

Thank you for your review! It's great to see that the Support Team was able to help you efficiently. Should you require further assistance in the future, we're here to help!