Avis (1 079)

Note globale
4,8
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
28 mars 2018

great service, wonderful app.....

Bonefly
États-Unis
Plus d'un an d’utilisation de l’application
Modifié le 22 novembre 2018

Ethan from the support team was a great help in resolving the initial set up issues - really prompt and responsive!

SOJAO
Singapour
Plus d'un an d’utilisation de l’application
Modifié le 5 juillet 2023

App is functional, support is friendly and helps us in any question to build a loyalty system for our clients. Would be nice to have a whatsapp integration as well, hope this option will be available in future.

IZO Art studija
Lettonie
Plus d'un an d’utilisation de l’application
3 décembre 2018

I used this app on my site and I am very satisfied with it. It actually makes us look professional.

RUZT STORE
États-Unis
Plus d'un an d’utilisation de l’application
28 septembre 2018

Very straight forward set up and good customer service! Very happy with this gift card option for my site!

June + Blue
Pays-Bas
Plus d'un an d’utilisation de l’application
20 novembre 2021

Very happy with the app, it works as it should. The 5 stars are for the support team which is absolutely amazing! They always respond quickly to my questions, sometimes even within 5 minutes. The only thing I would love to see in the future are some more customization options when it comes to CSS styling inside the widgets.

Chariklo.org
États-Unis
Plus d'un an d’utilisation de l’application
Rise.ai a répondu 21 novembre 2021

Hi there,

Thank you for recognizing the hard work of our customer support team!

Also, thank you for your feedback - we are always looking for ways to improve based on customer requests. If you haven't already done so, please submit your feature request in this form: https://docs.google.com/forms/d/e/1FAIpQLSc1-c_L9lVhZ9_a14fZr749bnZy3fTc3K4hRoZiPCy7Ccc32Q/viewform

Have a great day!

Modifié le 7 juillet 2023

The help team is super supportive and helpful, even when I'm not sure the right question to ask. Highly recommend, and I'm grateful to all of them.

The Yarnery
États-Unis
Plus d'un an d’utilisation de l’application
Rise.ai a répondu 23 janvier 2022

We are so pleased that you've experienced stellar customer service! Thank you for taking the time to write a review :)

31 mars 2022

John's clear instruction on how to edit our gift cards was very helpful. Thank you so much for your assistance on this!

Lulu and Georgia
États-Unis
Plus d'un an d’utilisation de l’application
Rise.ai a répondu 6 avril 2022

Thank you for your awesome review! We're glad to know that you received a great customer service from John!

If anything else comes up, please do not hesitate to let us know.

18 janvier 2021

Wonderful App , Providing Gift cards and Loyalty in a heart touching way . This App is Recommended for every Store . Nice Support as well

The Food Folks
Inde
Plus d'un an d’utilisation de l’application
20 décembre 2022

Great service from the team :) Very quick response - within minutes and issue fixed. And the app is absolute amazing :) Thanks again :)

Zandershop
Danemark
Plus d'un an d’utilisation de l’application
Rise.ai a répondu 21 décembre 2022

Thank you for this awesome feedback! We are pleased to know that you received immediate assistance from our Support Team. Please feel free to reach out should you need further help with anything.