Avis (1 104)

Note globale
4,8
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
18 mars 2020

Great app for Gift-Cards and Store Credit! Customer service is also top-notch. A little pricy but functions exactly as expected!

Bullstrap
États-Unis
Plus d'un an d’utilisation de l’application
Rise.ai a répondu 19 mars 2020

Thank you so much for this great review. We're so happy you love it 🙏

Enjoy your Gift Card and Rewards Program - you're awesome 😊

17 décembre 2021

John was responsive, patient, and very helpful! He fixed my issue quickly! I appreciate the customer service provided and I love the app!

Grace & Gratitude Teas
États-Unis
Plus d'un an d’utilisation de l’application
Rise.ai a répondu 19 décembre 2021

Hi there,

Thank you for sharing your positive experience with our app, and specifically with John.

Please let us know if there's anything else we can assist with :)

29 novembre 2021

Specifically, Pauline was amazing today! I had a rush job and needed to delete the ADD TO CART button because my clients were confused. We now only have a SEND AS GIFT button and that works better.
Thank you Pauline!
Richard

Hi BEAUTIFUL YOU
États-Unis
Plus d'un an d’utilisation de l’application
Rise.ai a répondu 1 décembre 2021

Hi Richard,

Thank you for the wonderful review, and for giving a shoutout to Pauline for her support! We're glad that you now only have the 'send as a gift' button appearing on the page so that your customers make the most of the gifting experience.

Have a great day!

17 mai 2023

Juna was very helpful. Responded to my chat question quickly and efficiently with accurate information. A pleasure to deal with.

Zavida Coffee
Canada
Plus d'un an d’utilisation de l’application
Rise.ai a répondu 29 mai 2023

Thank you for this awesome feedback!
We are pleased to know that you received immediate assistance from our Support Team. Please feel free to reach out should you need further help with anything.

25 novembre 2021

Very useful service from Pauline- Thank you so much for your quick help with a glitch I was having! Thank you, Jess

Wild Nutrition
Royaume-Uni
Plus d'un an d’utilisation de l’application
Rise.ai a répondu 25 novembre 2021

Hi Jess,

Thank you very much for the review and for acknowledging Pauline's prompt customer support!

Have a wonderful day :)

28 mars 2018

great service, wonderful app.....

Bonefly
États-Unis
Plus d'un an d’utilisation de l’application
Modifié le 22 novembre 2018

Ethan from the support team was a great help in resolving the initial set up issues - really prompt and responsive!

SOJAO
Singapour
Plus d'un an d’utilisation de l’application
3 décembre 2018

I used this app on my site and I am very satisfied with it. It actually makes us look professional.

RUZT STORE
États-Unis
Plus d'un an d’utilisation de l’application
28 septembre 2018

Very straight forward set up and good customer service! Very happy with this gift card option for my site!

June + Blue
Pays-Bas
Plus d'un an d’utilisation de l’application
20 novembre 2021

Very happy with the app, it works as it should. The 5 stars are for the support team which is absolutely amazing! They always respond quickly to my questions, sometimes even within 5 minutes. The only thing I would love to see in the future are some more customization options when it comes to CSS styling inside the widgets.

Chariklo.org
États-Unis
Plus d'un an d’utilisation de l’application
Rise.ai a répondu 21 novembre 2021

Hi there,

Thank you for recognizing the hard work of our customer support team!

Also, thank you for your feedback - we are always looking for ways to improve based on customer requests. If you haven't already done so, please submit your feature request in this form: https://docs.google.com/forms/d/e/1FAIpQLSc1-c_L9lVhZ9_a14fZr749bnZy3fTc3K4hRoZiPCy7Ccc32Q/viewform

Have a great day!