Avis (1 080)

Note globale
4,8
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
23 février 2023

My experience with the customer care team at Rise was nothing but positive. They answered my inquiry quickly and clearly. Junalou found the root error and walked me through the appropriate steps to solve my customer's particular issue.

FEND
États-Unis
Plus d'un an d’utilisation de l’application
Rise.ai a répondu 15 mars 2023

Hi FEND,
Thank you for the review! We're glad to hear that you're satisfied with the support received! In case you'd need help, we're always here to help! Cheers!

13 décembre 2021

We just started using this app to manage our gift cards and loyalty program. The gift card setup is easy and quick, customers appreciate having a choice of gift cards designs and sending them directly to the recipient immediately or scheduling for later. The loyalty program took a bit more effort for us to grasp and implement because we migrated from a points system and Rise loyalty program works on store credits. The most amazing feature of this app is their excellent customer support - we've had multiple questions during migration and setup that were answered quickly and helped us understand the system. The support team is very helpful and patient with questions :-) Our Rise loyalty program will go live in a few days and I hope our customers will appreciate the simplicity and better user experience than the points collecting & redeeming option.

Axis Tango
États-Unis
Plus d'un an d’utilisation de l’application
Rise.ai a répondu 19 décembre 2021

Hi there,

Thank you for taking the time to write such a detailed review :)

We are so pleased that our customer support team could help you migrate from another loyalty program to Rise.

Looking forward to great results! If there's anything else we can help with, please let us know!

17 mars 2020

We're fairly new to Rise, but so far we LOVE the service! We have more options than we had with our previous loyalty apps, and bonus: their customer service is super great and fast! Very helpful! Highly recommend :)

Nutracelle
Canada
Plus d'un an d’utilisation de l’application
Rise.ai a répondu 19 mars 2020

Thank you for this great review - we appreciate it!

Our goal here in Rise is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized 🙏

Keep up the good work with your Store Credit and Rewards Program

Modifié le 18 octobre 2020

FIVE STARS! This app is by far the best app that I have used for issuing store credit! I love how easy it is and how it completely takes the work out of having to create a code! I also love how it is so easy to send an email to the customer right from the app when issuing store credit! A few of my other favorite features is the rewards area, creating the workflows for different rewards is so user friendly! Thank you so much for creating an incredible app!! It's really been such an asset in running my brand!

Texas Sass
États-Unis
Plus d'un an d’utilisation de l’application
Rise.ai a répondu 13 novembre 2019

Thank you so much for this review 🙏

We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome 😊

16 mai 2022

This is by far the best gift card app on shopify. Not only does it integrate beautifully (and easily) with your site, the functionality is so great for my customers who use it. The customer service is amazing too!

Best SA
Afrique du Sud
Plus d'un an d’utilisation de l’application
Rise.ai a répondu 19 mai 2022

Thank you for this amazing review!
Glad to hear that you are liking our features. This type of feedback motivates us to keep moving forward, to make our app as best as possible.

Modifié le 17 décembre 2021

Everyone I have dealt with, John, Hila and Eddie have been great to communicate with and a great help! Thank you!

GORUCK
États-Unis
Plus d'un an d’utilisation de l’application
Rise.ai a répondu 19 décembre 2021

We are so pleased to read that you had a great experience with our customer support team :)

Thank you for taking the time to review our app!

All the best

4 janvier 2019

I have tested this app now and I love it. This is in my opinion a special service with which you can stand out very well and can give the customers a pleasure. Customer service is one of the best I've encountered so far. I can absolutely recommend GiftWizard!

OmniGoods.de
Allemagne
Plus d'un an d’utilisation de l’application
5 juillet 2021

We have started using this app recently and love the features. The app simplifies the customer rewards and loyalty experience. In addition to the app features, we are delighted with a very prompt and effective customer service. A fantastic customer service team and a special recognition for Pauline and Keren for helping us promptly. Keep up the great work!

Sundarii Handmade
Inde
Plus d'un an d’utilisation de l’application
15 mars 2022

Great app for loyalty and gift cards. Been using Rise for over 6 months now and it's really helped us to grow a loyalty program and it link that in with gift cards and referrals. Highly recommended with very quick support.

Horsham Coffee Roaster
Royaume-Uni
Environ un an d’utilisation de l’application
Rise.ai a répondu 31 mars 2022

Thank you very much :)

It's great to hear you've managed to utilize Rise for your business growth!

25 octobre 2017

Great App! Great support! Great service! Really happy using it on my store and customers love being able to send gifts directly to friends!

Ikippah Store
États-Unis
Environ un an d’utilisation de l’application