Rise.ai: Gift Cards & Loyalty

I highly recommend this app and customer service. I just started using the app. The app is very versatile and allows me to offer great incentives to my customers even at the starter level. The customer service is absolute wonderful. Very knowledgeable, professional, and always available. No problem seems to be to small. Hila especially has been a pleasure dealing with. She gives one the feeling of a partnership with this app and it is greatly appreciated. Thank you and your team for everything you do.

We are extremely happy with this app and the stellar service we received so far from Rise team. Initially we ran into some configuration issues when we first created our gift card program but Sam from Rise support team went above and beyond to help us. I think we'll stay as a client for a long time, thanks so much again guys!

Just no. If you ever change levels, they will charge you the old platform fee + the new platform fee in the same month (paying double essentially). No usage days taken into consideration, which should be illegal frankly. We had to fight with them to get a refund. And their platform isn't very good... yet we ended up paying them $2k. I would not use this platform if I were you and if you do, be very careful about changing levels and the extra charges that they tack on. There are other options that aren't after your wallet. And BONUS, the make it hard for you to cancel. BONUS BONUS, you have to pay for your usage rate based on the quantity of orders you have as a store including ones that are totally unrelated to this platform (99.9% of ours were).

I couldn't be happier with the service I received! Eddie & Pauline from the Rise.ai team was incredibly knowledgeable and helpful throughout the entire process, from initial setup to ongoing support.

Thanks!

I signed up for small business account and upgrade after 30 days to premium. Rise team was kind enough to credit me back my annual payment on the initial small business plan. Thank you and look forward to seeing what Premium can do for my business!

Great app - not cheap for the full customisation - but really simple to use, good looking design and support team very good.

We have been using this app for a week. Our customers are loving it and I think that it will bring increased business and referrals. Support has been fantastic. Very prompt and responsive as we had set up questions.

Really well done app, easy to use and effective. Nadav was very nice and helped me solve a problem very quickly. I recommend without doubt.
Excellent quality price

Ari was fantastic. He gave me immediate support and configured some code to make the App work smoothly against other Apps. Highly Recommended and an extremely useful App especially with the lead up to Christmas. Thanks Ari.

Gift Wizard has been a great partner for us in gifting through our site because our products require sizing selected by the recipient. They worked with us to translate the app and all emails to work fluidly with our customers and drive a differentiated experience on our site! Great and fast customer service! Definitely recommend!!