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Phenomenal support from Eddie today. He was easy to understand and solved my problem within minutes. Thank you!
We've just begun using Rise.ai, and are super-impressed by the apps design (front and backend). A professional product in every way.
Just as importantly we've had several chats with the Rise support team and always come out of those chats feeling relieved that our problem is taken seriously, and resolved right away. Sometimes, at incredible speed!
So we're quite happy, and would recommend the app ...
First and Foremost - GREAT Customer Support - Real Person with REAL knowledge offering REAL help - NOT just another AI bot.
Trust Me - In this Business - It Matters Most
And if that is not enough - THIS AP is SOLID - Well Designed and Easy to understand and use - Thank you to the many people at Rise.AI that must have spent hundreds of thousands of hours creating, debugging and maintaining
Eddie provided exceptional support for our Shopify app! He was knowledgeable, responsive, and went the extra mile to ensure all our questions were answered and issues resolved promptly. His expertise and attention to detail made the entire process smooth and efficient. We truly appreciate his assistance and highly recommend him to anyone needing help with the app. Thank you, Eddie!
Very bad experince with that app if you are going to install it beware from it the reason is that they just only want your subscription there app is not problem solving we have purchased their premium plan to issue our customer store credit we created the flow that is ok but it is not runing not added any store credit to the customer when we connect with support they just only answer that we are ...
Hello, I'm Yishai, Head of Customer Operations at Rise.ai.
Thank you for taking the time to share your experience.
Your situation involved a particularly complex workflow ...
Very difficult to use. Does not support stores with subdomains. Also encountered problems, customer service support was very slow to respond. Not recommended！！
Hi, this is Itay, Head of Support at Rise.ai.
Rise.ai does support stores with subdomains, as well as a variety of other custom setups including multi-store and mutli-brand ...
We love the Rise software and the service we get working with Rebecca. She is an excellent resource and a true partner to us.
Very quick to help resolve my issues! Investigated thoroughly and were able to provide me with a solution within 24 hours : )
Super application, très intuitif, bon parcours clients le support est très réactif et parle français
Je recommande
Great support team! Eddie helped me out during our onboarding and answered my many many questions I had quickly and easily for my team to understand! 5 Stars!