Avis (1 081)

Note globale
4,8
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
29 avril 2022

So far we love the app! It has improved our customers experience by giving them the flexibility to automatically send the gift card on scheduled dates and write a personal message. We are now exploring their loyalty and promotional functions like sending BOGO gift cards. Customer service chat has been quick to answer and they understand their product well.

Heatherlea Farm Shoppe
Canada
5 mois d’utilisation de l’application
Rise.ai a répondu 3 mai 2022

Hi there, we are delighted to know that you are loving the app! Our team is motivated by this incredible encouragement to keep moving forward, to make our app as best as possible for merchants like you. Thank you!

6 décembre 2020

Excellent support team, able to answer all my questions during my setup process. The team also extend my trail period because it takes a bit longer for me to setup everything. Great job, keep it up!

Little Kooma
Singapour
5 mois d’utilisation de l’application
Rise.ai a répondu 8 décembre 2020

Thank you so much for this wonderful review. We're so happy you like Rise.ai 🙏

Enjoy your Gift Card and Loyalty Program - you're awesome 😊

Modifié le 19 février 2019

The app is easy to use. It's nice to send quick store credits to customers. Customer service is even better than the app. I thought I had an issue (later found out it was something I had done in my settings) so I emailed customer service. They quickly discovered what my issue was and how I did it and walked me through fixing it. Which was just as simple as a click. I definitely recommend this app to any shop!

Beau’s & Daisy’s
États-Unis
5 mois d’utilisation de l’application
1 février 2019

This app is the best gift card app ever. It's really optimized and very friendly for the customer. They have a chat support, they will help you quickly.

Puppy-corazon
États-Unis
5 mois d’utilisation de l’application
18 décembre 2018

Excited to start! I am happy that it applies to my current Shopify plan! Great customer service. Thank you, Ethan!

Amano Artisans
États-Unis
5 mois d’utilisation de l’application
Modifié le 24 décembre 2018

I feel like this app was designed with my gift shop in mind. The setup process is intuitive and the customer service is top notch (thank you Ari!). The features (e-gifting + gift cards + greeting cards) are customizable. Amongst all the apps I have, it’s one of the most important ones. The monthly fee (30$) is so worth it! I’m loving all of it.

UPDATE: I've been using this app for a while now and it' even more amazing than I first thought. In addition to offering e-gift cards, I've been able to create physical gift cards! It's really awesome to be able to offer customers a gift card in person! The Gift Wizard team continues to be awesome as well! Thanks Roy and Ari!

Get Her This
Canada
5 mois d’utilisation de l’application
10 avril 2018

Neat tool, could be a little cheaper but works as advertised.

Coffeecology1
Canada
5 mois d’utilisation de l’application
Modifié le 3 juin 2018

So far so good in terms of what the app offers. I am looking forward to see how this app performs in my store. Had to contact support and response from Ari and the team was swift.

Shev Jewels
États-Unis
5 mois d’utilisation de l’application
31 mars 2022

Great app and very helpful support team! Every time I contact them with questions, they always answer really quickly and provide the help I need!

Potomac River Running
États-Unis
5 mois d’utilisation de l’application
Rise.ai a répondu 6 avril 2022

Thank you for the great review and for acknowledging our Customer Support's prompt responses!

We're here if you need further assistance on anything else! :)

17 août 2020

Used this app for bulk Gift Card import. Although the import went well, downloading the subsequent csv file for the generated give cards did not work. However, this was quickly resolved by the RISE support team.

WOW Safety Program
États-Unis
5 mois d’utilisation de l’application