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This is my first week using Rise and they have been very helpful and quick to respond to my questions. I look forward to a continued working relationship with Rise!
Great support! Very fast to fix any requests - Customers love this rewards program and I love the flexibility with the custom workflows that provide many ways to incentivise customers - THANK YOU!
Thank you for this awesome review - your success is our success 🙏
Good luck with your Store Credit and Gift Cards Program!
The app itself is very easy to implement. The set-up of the various types of emails and programs is not hard, but not totally easy either. It takes time but the end result is very good. Where this group excels is the customer service. When I do have a question or don't know how to do something, I just send a chat and they are quick to respond. They are extremely helpful and thorough. I enjoy working with them!
Hi there,
Thank you for your awesome review! Your feedback is very much appreciated. Our team is motivated by these wonderful comments and we promise to keep working day by day to perfect the app for merchants like you. Cheers!
We have very helpful and quick help from the dev team when setting up the product. Easy setup and integration. Thanks guys!
So far, so good. We haven't used it for long yet, but it was easy to install and customer service has been extremely responsive.
So far so good. Still setting up the app but haven't had too many issues. John from support was helpful and prompt in replying.
Thank you for this awesome feedback! We are pleased to know that you received immediate assistance from our Support Team. Please feel free to reach out should you need further help with anything.
Great customer service! I needed a tweak to the app in order to accommodate my check-out process. They were quick to make the needed coding adjustments and I'm good to go!
Super helpful setting up! the customer service is on point. It was a quick set up and I received prompt help anytime I needed it.
Thank you for this awesome feedback!
We are pleased to know that you received immediate assistance from our Support Team. Please feel free to reach out should you need further help with anything.
Great service in the chat at the 25th of december!
There is no feeling of greed, just pure service!
Thank you for your feedback! We're glad to know that you had a positive experience.
Should you require assistance with anything in the future, our friendly support team would be ready to help! :)
The Rise gift card app has been extremely useful for us. It has helped us enhance our customers' gift card experience adding customizable processes as well as setting up reminder flows that do all the heaving lifting for us. The support team is also fantastic and very willing to hop on the phone and communicate over email to work out any questions.
Thank you for this great review - we appreciate it!
Our goal here in Rise is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized 🙏
Keep up the good work with your Store Credit...