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We went from not having any gifting options to offering the best digital gift card purchasing experience for our customers in a matter of a month and a half. The app makes it easy for all our departments to consolidate worflows and processes. We were also able to address reporting issues that we didn't anticipate on being able to do prior to the Rise app. Dana, our account manager worked with us every step of the way ensuring that we were comfortable with our launch process and made sure to address all questions and hosted portal trainings for our different teams. She went above and beyond to make our holiday season at Vuori that much more impactful for our customers. To say we appreciate her is an understatement!
Thank you for the wonderful review and for expressing your appreciation of the work of your Account Manager, Dana.
We are thrilled to be working with you and look forward to continued success. Of course, Dana and the entire customer support team are available to assist so that we ensure your gift card goals are achieved.
Ari and the GiftWizard team go above and beyond to ensure your success with this app.
The way I justify the price is if I were to get Shopify's giftcard feature it would cost $50 more a month when this is only $13...
The ability to show customers that they can give gifts right from the products is more enticing than simply a gift card because it shows that thought went into the gift but the recipient still has the option to exchange it.
The best part is that you don't have to worry about a gift being sent to a customer that is going to be later returned because the end recipient will review the purchase and exchange it before it's shipped!
Great App!
-Luiz
https://hammocktown.com/
Great App great Service! Thank you John from Rise.ai for sorting out the billing misunderstanding so quickly.
Hi there, thank you for you your feedback and we're happy you love the app!
Please reach out to us at any time if there is anything else we can assist you with.
Great, easy to use and very responsive team!
Have just started using this app and am loving the can do attitude that exudes from using it. Crimson Kitten
Thank you so much for the review, and good luck with your new Store Credit and Rewards Program :)
Great support! Good looking app!
I've used this app for gift cards and rewards - it's early days however the team have been quick to respond to any questions I've had.
Thank you for the review :) Even from the start, we are looking forward to seeing great results for your business. Please reach out to us with any questions or to get some tips for launching a new rewards and gift card program.
Ari and the team have been brilliant at helping me get this set up as I needed some customisation for the app to work with product that I sell. So far it is working well, really easy to use their app and looks great on the website.
Easy to use, and very helpful.
My store getting more orders since I add it to my store.
Very fast and friendly customer service.
We are using this app for brick and mortar and online - rewards, gift cards and store credit. The online functionality on Shopify with gift cards is much improved now that we are using Rise. After one support call - (Ari assisted me) I am very impressed! Thank you for the help and for the great app.