Note globale
4,8
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
13 novembre 2023

The best Loyalty Programm App. Cashback for customers is better than points.
There are very much options to build a good programm.

The support is fast and very professional. Pauline helped me with some custom changes. I would recommend it to every Brand

IDE BOTTEGA
Allemagne
12 mois d’utilisation de l’application
Rise.ai a répondu 15 novembre 2023

Yay! We are so glad you are satisfied with the service we've provided. Please do not hesitate to reach out should you need help with anything!

17 janvier 2015

Really good, useful and helpful application. Also very helpful support. Highly recommend.

Limitless Bags UK
Royaume-Uni
Plus de 3 ans d’utilisation de l’application
14 décembre 2023

So far my best experience with customer support for 10 years while I'm in IM.
Especially thanks to John from the support team, this guy solves issues in an eye blink, also noticed an additional issue and fixed it before I mentioned it.
A+++ Class support, I can't even imagine how it could be improved!

Also about the app, at first it looks quite expensive but we found it very useful and now using this app instead of two! As we want to make custom gift cards and have loyalty program this app has all features that you can imagine!
Just try this app, you won't regret.

GoMilitar
Lituanie
1 jour d’utilisation de l’application
13 octobre 2023

Really works well for us. Their customer service is amazing.

Recchiuti Confections
États-Unis
Plus de 4 ans d’utilisation de l’application
Rise.ai a répondu 16 octobre 2023

Thank you for your review! It's great to see that the Support Team was able to help you efficiently. Should you require further assistance in the future, we're here to help!

19 décembre 2023

Eddie, an agent at Rise.ai, helped us integrate a custom gift card solution, and they are TOTALLY AMAZING. The platform is easy to use, but we had a special use case that required a bit more hands on help from the Rise.ai team

Eddie helped us launch our product and was very patient with me throughout the process

Blank Beauty
États-Unis
Environ 7 heures d’utilisation de l’application
16 décembre 2014

Wonderful feedback thus far. Takes the stress off gifted orders. No additional "notes" to include in packaging and recipient already knows the correct size is coming. (app is in early stages)

Developers are very responsive and address any concern promptly.

Definitely worth adding to your store; Have seen an increase in 'gifted' sales!

Project Pomona
États-Unis
11 mois d’utilisation de l’application
28 décembre 2014

Great app with wonderful customer service!

Designed by Nature
Royaume-Uni
11 mois d’utilisation de l’application
4 octobre 2023

Eddie's customer service was excellent and was able to navigate me through my issue seamlessly

Antithesis Store
États-Unis
Presque 3 ans d’utilisation de l’application
Rise.ai a répondu 6 octobre 2023

Thank you for your awesome review! We're glad to know that you received great customer service from Eddie!

If anything else comes up, please do not hesitate to let us know."

29 septembre 2023

Excellent customer service. I had a hard time trying to figure out how to migrate my gift cards to Rise. I reached out to support and they walked me through everything step by step. 10/10 highly recommend!

La Chíc Bohème
États-Unis
Presque 3 ans d’utilisation de l’application
Rise.ai a répondu 4 octobre 2023

Thank you for your awesome review! Your feedback is very much appreciated. Our team is motivated by these wonderful comments and we promise to keep working day by day to perfect the app for merchants like you. Cheers!

9 octobre 2023

I contacted the support team and would like to express my gratitude to Eddie for his assistance. I must say, he was incredibly helpful! Eddie promptly resolved my issue within minutes. His support was truly exceptional!

Volley Tequila Seltzer
États-Unis
10 mois d’utilisation de l’application
Rise.ai a répondu 16 octobre 2023

Thank you for your feedback! We are pleased to know that you received immediate assistance from our Support Team. Please feel free to reach out should you need further help with anything. :)