Note globale
4,8
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
21 juillet 2023

Superb app & easy to work. Missing some reporting, but it is great overall & Eddie from customer service was so helpful. Thanks!

Meermin Shoes
États-Unis
Environ 3 ans d’utilisation de l’application
Rise.ai a répondu 22 août 2023

We thank you for your effort in providing an honest review.

In case an issue arises on your end, please do not hesitate to reach out to us as we are more than happy to help :)

10 octobre 2023

I have been working on establishing a new loyalty program for my online store recently. Rise AI is great at offering flexible options that we have been able to use to cater to our exact reward program goals. I was really pleased with the customer service I received. I have had questions about setting up the reward flow and program. Customer service was rapid in their response and clear in their answers. Thank you Eddie for taking the time to ensure that our reward program was established correctly.

Lola Blankets
États-Unis
Environ 2 mois d’utilisation de l’application
Rise.ai a répondu 16 octobre 2023

Hi there,

Thank you for your awesome review! Your feedback is very much appreciated. Our team is motivated by these wonderful comments and we promise to keep working day by day to perfect the app for merchants like you. Cheers!

22 août 2023

Excellent app with amazing, fast and helpful customer service - they have replied to our queries promptly and found solutions for our demands. Really happy with this app and would highly recommend it - it's a very easy way to sell and redeem gift cards. The service team are magnificent - gold stars all round!

The Whisky Room Scotland | Specialist Scottish Spirits & Cigar Shop
Royaume-Uni
Plus d'un an d’utilisation de l’application
Rise.ai a répondu 6 septembre 2023

Thank you for your feedback! We are delighted to know that you've had a great experience with both our app and with our Customer Support team. Should you require further assistance in the future, we're here to help!

Modifié le 31 août 2023

Augst 2023 Update: This app is great when you're able to fully take advantage of it. I'm uninstalling it because our team is going in a different direction but I highly recommend this app because of the support team. It's amazing. Eddie and Itay have been amazing. Highly recommend it!

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I was looking for a bulk gift card app that allows us to use gift cards as marketing. I've tried many different apps and actually downloaded this app twice. The UI is clean and smooth. I like the potential this App has, but unable to explore it during the trial. Most of the options are disabled until the trial period is over -which is fine -but it's misleading. It's not a trial if I can't use the features -and this is extremely frustrating because I am looking for a particular feature and do not want to purchase a $199+/mo subscription without being fully able to use the software. Like I said, I liked the UI, and actually was interested in the loyalty aspect of this program.

Tiana Bay
États-Unis
Environ un mois d’utilisation de l’application
8 juin 2023

I spoke to various members of the support team over at Rise.ai to ask for assistance in setting up some minor customisations to the CTA on my gift card product page, as well as helping to display the Rewards widget only on specific pages (as it was obscuring some details on my cart pages).

Eddie and the team were really helpful supplying the exact code snippets required to implement my requests, and even logging into my store via a collaborator request to manually make the edits himself behind the scene.

I can't thank Eddie and the team enough for their help and highly recommend the app!

Eight Editions
Royaume-Uni
6 mois d’utilisation de l’application
Rise.ai a répondu 21 juin 2023

Thank you so much for your review! We are so glad you had a great experience with our support team! Don't hesitate to reach out if you need anything else :)

20 août 2023

We had an issue with the billing and Hila reached out she was very helpful,also solving the issue on the very same day, we have tried many apps and this was by far the best as customer service is excellent, definitely going to continue using rise in the near future,it has everything weve wanted built into one.

Animals And Us
Émirats arabes unis
11 jours d’utilisation de l’application
Rise.ai a répondu 22 août 2023

Thank you for this awesome feedback!
We are pleased to know that you received immediate assistance from Hila.
We're here to help if anything else comes up. :)

15 août 2023

Customer support is very helpful and fast. Eddie was quick and answered all of my questions very thoroughly! Very helpful.

Lunya
États-Unis
Presque 3 ans d’utilisation de l’application
Rise.ai a répondu 22 août 2023

Thank you for the amazing review and for acknowledging our Support Team's efficient customer service!
Your feedback is very much appreciated! :)

14 septembre 2023

super fast and helpful support.
giftcard works very well. we love it.

BeautyOn82
Chypre
9 mois d’utilisation de l’application
Rise.ai a répondu 21 septembre 2023

Glad to hear that you like our features! This type of feedback motivates us to keep moving forward and to make our app as best as possible.

Thank you so much!

21 novembre 2023

Super easy to use and customer service is on point.

MILA C
États-Unis
Environ 22 heures d’utilisation de l’application
6 septembre 2023

Amazing App. This is so user friendly. Love it!

RetroguySA
Afrique du Sud
8 mois d’utilisation de l’application
Rise.ai a répondu 12 septembre 2023

Thank you for your feedback! We are excited to see you grow with Rise and please know that we are always here to help so don't hesitate to reach out!