리뷰 (1,097)

전체 평점
4.8
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  • 평점의 92%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2022년 3월 29일

I recently had some issues logging in and their support staff was very helpful and friendly throughout the whole process. We fixed the issue before it because a problem for my staff.

HEIRESS BEVERLY HILLS
미국
앱 사용 기간 2년 초과
답글 Rise.ai개 2022년 3월 31일

Thank you for your positive feedback, happy the issue was resolved :)

We're always happy to assist, don't hesitate to reach out again if you have any other questions!

2023년 2월 23일

Eddie responded quickly. He explained the issue and provided a solution. Very polite and professional. The problem was resolved promptly.

SlimGenics-Direct
미국
앱 사용 기간 2년 초과
답글 Rise.ai개 2023년 3월 15일

Hi SlimGenics-Direct,

Thank you so much for your review! We are so glad you had a great experience with our support team! Don't hesitate to reach out if you need anything else :)

2016년 6월 9일

Great customer service! I needed a tweak to the app in order to accommodate my check-out process. They were quick to make the needed coding adjustments and I'm good to go!

Luckbox Tees
미국
앱 사용 기간 2년 초과
2021년 12월 8일

Hands down, the most incredible customer service. We have been using Rise for Gift Cards for over a year, but just transitioned to their loyalty program as well - it has been a great experience and a great app!

HoneyBug
미국
앱 사용 기간 2년 초과
답글 Rise.ai개 2021년 12월 8일

Hi there,

Thank you for the review! It's wonderful to see that you are using Rise for both gift cards and loyalty, and that you have had a great experience.

If you need any further assistance, please let us know.

All the best :)

2021년 12월 28일

Rise.ai has saved us a massive amount of time and resources with their intuitive approach to managing giftcards, making integrating with an existing store incredibly quick and easy. On top of the fantastic product, the team behind the app is equally as great. We have a custom theme that made the integration slightly more hands-on, however, the issue was promptly sorted out by John and Hila and allowed us to begin selling giftcards onsite far quicker than if we had chosen any other route. We would definitely recommend this app for anyone looking for an online giftcard solution

Oxford Shop
오스트레일리아
앱 사용 기간 2년 초과
답글 Rise.ai개 2021년 12월 30일

Hi Oxford team! Thank you for taking the time to write such a wonderful review. Please let us know if there's anything else we can assist with! We look forward to seeing great results!

2021년 7월 19일

This app is a perfect fit to what we require in our store so far. They also have a great customer service. Pauline has been so patient answering all my queries.

BoutiqueParties
미국
앱 사용 기간 2년 초과
2023년 3월 15일

Someone hacked our rewards program and I panicked and went on the messenger and figured I would never hear from anyone.

within a few minutes, Eddie hopped on, and was super informative and so attentive. Not only did Eddie help us yesterday, but I wrote him again today, and he knew the case from yesterday and continued to help. I thought that was really great, because he already understood what was happening. WE are really impressed with this app, and their customer service.

Soap & Paper Factory
미국
앱 사용 기간 2년 초과
답글 Rise.ai개 2023년 3월 20일

Hi there,

We are delighted to hear that this issue was sorted out immediately with Eddie's help. Thank you so much for this great feedback! If there's anything else we can do along the way, just let us know anytime. Cheers!

2020년 2월 6일

The Rise gift card app has been extremely useful for us. It has helped us enhance our customers' gift card experience adding customizable processes as well as setting up reminder flows that do all the heaving lifting for us. The support team is also fantastic and very willing to hop on the phone and communicate over email to work out any questions.

Birdies
미국
앱 사용 기간 2년 초과
답글 Rise.ai개 2020년 2월 10일

Thank you for this great review - we appreciate it!

Our goal here in Rise is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized 🙏

Keep up the good work with your Store Credit...

2023년 7월 5일에 편집됨

App is functional, support is friendly and helps us in any question to build a loyalty system for our clients. Would be nice to have a whatsapp integration as well, hope this option will be available in future.

IZO Art studija
라트비아
앱 사용 기간 2년 초과
2017년 2월 22일

Just getting started with Gift Wizard. My store is not active at this point. Gift Wizard's staff has been great to work with. I'm anticipating the gifting app will help me reach my objective of sharing a life giving message!

5 stars for customer service!

Origme
미국
앱 사용 기간 2년 초과