리뷰 (1,097)

전체 평점
4.8
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  • 평점의 92%가 별 5개입니다
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2020년 5월 30일

We have partnered with Rise.ai for their comprehensive rewards program. So far we have issued store credit to several hundred customers we had not seen in a long while in a Re-engagement campaign. We will also be sending out Store Credit to our VIPs who have earned benefits. Seems to handle our needs quite smoothly.

OutlanderOnline
미국
앱 사용 기간 1년 초과
답글 Rise.ai개 2020년 6월 4일

Thank you so much for this great review.

We all really appreciate it 🙌

2019년 10월 31일에 편집됨

We are using this app to allow customers to purchase gifts and send their friends and families eCards. Their app is very robust and their customer service is top notch - they're happy to have calls to scope out your requirements and help you do what you need to do. Roy in particular is great to work with!

Orbis UK
영국
앱 사용 기간 1년 초과
답글 Rise.ai개 2019년 11월 3일

Thank you for the review and for recommending our app :)
Good luck with your Gift Cards and Rewards Program ✊

2019년 5월 19일

I trialed the app but needed some help customising the card. Roy was amazing, helped me within five minutes and on a Sunday too, ten out of ten for customer support, thanks Roy, regards Gareth

Demmerys
영국
앱 사용 기간 1년 초과
답글 Rise.ai개 2019년 5월 21일

Thank you so much for your kind review :)
Our merchants' success is our success.

2020년 9월 7일

We haven´t used Rise for that long yet, but the setup is easy and the customer support is fast and very helpful! We are super happy with Rise so far, and our customers seem to love the solution as well.

Koala barneklær AS
노르웨이
앱 사용 기간 1년 초과
2022년 6월 28일

App is easy to use and allowed us to migrate existing gift cards over to Shopify/Rise seamlessly. Customer service is also top notch, replies are always super prompt and helpful! Would recommend for sure.

Domo at Home
미국
앱 사용 기간 1년 초과
답글 Rise.ai개 2022년 6월 28일

Hi there,
Thank you for your feedback and we're happy we were able to help with your migration!
Please reach out to us at any time if there is anything else we can assist you with.

2022년 4월 5일

Great, fast customer service. They responded, within one minute! Eddie solved my problem right away, and was super nice, and relatable! A pleasure to work with!

Elemeno Baby
미국
앱 사용 기간 1년 초과
답글 Rise.ai개 2022년 4월 6일

We're glad to know that you had a positive experience!

Should you require assistance with anything in the future, our friendly support team would be ready to help! :)

2022년 3월 10일

Building loyalty program never been easier! The best part is the customer service team that is always be there to make sure all issues are resolved quickly.

Isabelle Moon
싱가포르
앱 사용 기간 1년 초과
답글 Rise.ai개 2022년 3월 29일

Thank you for this amazing feedback! We are delighted to know that you are finding it easy to setup your Loyalty Program.

2023년 8월 22일

Excellent app with amazing, fast and helpful customer service - they have replied to our queries promptly and found solutions for our demands. Really happy with this app and would highly recommend it - it's a very easy way to sell and redeem gift cards. The service team are magnificent - gold stars all round!

The Whisky Room Scotland | Specialist Scottish Spirits & Cigar Shop
영국
앱 사용 기간 1년 초과
답글 Rise.ai개 2023년 9월 6일

Thank you for your feedback! We are delighted to know that you've had a great experience with both our app and with our Customer Support team. Should you require further assistance in the future, we're here to help!

2022년 2월 25일

Such an easy app to use, any questions I had were answered almost immediately by the team. Great service all round

SiSú
아일랜드
앱 사용 기간 1년 초과
답글 Rise.ai개 2022년 3월 29일

Hi there,

We're glad that your questions were answered by our support team in a timely manner. If there's anyting else that you need, please do not hesitate to reach out.

Thank you so much!

2022년 6월 28일

I reached out to the Rise team with an issue I was having with another app company and they resolved it instantly . Great support !!

All Fresh Seafood
미국
앱 사용 기간 1년 초과
답글 Rise.ai개 2022년 6월 28일

Thank you for the review! We are thrilled that we were able to help you with everything!