Rise.ai: Gift Cards & Loyalty

We have started using this app recently and love the features. The app simplifies the customer rewards and loyalty experience. In addition to the app features, we are delighted with a very prompt and effective customer service. A fantastic customer service team and a special recognition for Pauline and Keren for helping us promptly. Keep up the great work!

Great app for loyalty and gift cards. Been using Rise for over 6 months now and it's really helped us to grow a loyalty program and it link that in with gift cards and referrals. Highly recommended with very quick support.

Great App! Great support! Great service! Really happy using it on my store and customers love being able to send gifts directly to friends!

I have used this app for a month now, so far so good, its easy to set up.
The service is excellent. They respond quickly and solve every issue I had.

האפליקצייה מציעה שירותים חשובים בעולם השיווק בדרכים מאד מתקדמות ומתוחכמות, ובמקביל המערכת שלהם מאד אינטואיטיבית כך שכל בעל חנות יכול להתקין אותה ולהתאים את העיצוב לחנות שופיפיי שלו. בנוסף, לכל בעלי החנויות/עובדים שפחות מנוסים בעולם התכנות, יש להם את הצוות הכי יעיל ומהיר שפגשתי עד כה מאז השקת החנות שלנו - קשובים להערות, משתדלים ליישם בקשות והכל בחיוך רחב שזה בכללי כיף אז כל הכבוד לכם ותודה מיוחדת לדנה וג'ון :)

I highly recommend this app and customer service. I just started using the app. The app is very versatile and allows me to offer great incentives to my customers even at the starter level. The customer service is absolute wonderful. Very knowledgeable, professional, and always available. No problem seems to be to small. Hila especially has been a pleasure dealing with. She gives one the feeling of a partnership with this app and it is greatly appreciated. Thank you and your team for everything you do.

We are extremely happy with this app and the stellar service we received so far from Rise team. Initially we ran into some configuration issues when we first created our gift card program but Sam from Rise support team went above and beyond to help us. I think we'll stay as a client for a long time, thanks so much again guys!

Just no. If you ever change levels, they will charge you the old platform fee + the new platform fee in the same month (paying double essentially). No usage days taken into consideration, which should be illegal frankly. We had to fight with them to get a refund. And their platform isn't very good... yet we ended up paying them $2k. I would not use this platform if I were you and if you do, be very careful about changing levels and the extra charges that they tack on. There are other options that aren't after your wallet. And BONUS, the make it hard for you to cancel. BONUS BONUS, you have to pay for your usage rate based on the quantity of orders you have as a store including ones that are totally unrelated to this platform (99.9% of ours were).

I signed up for small business account and upgrade after 30 days to premium. Rise team was kind enough to credit me back my annual payment on the initial small business plan. Thank you and look forward to seeing what Premium can do for my business!

Great app - not cheap for the full customisation - but really simple to use, good looking design and support team very good.