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Update: Very pleased with the quick turnaround times for support. John has supported me through two different issues, including removing the "Add to Cart" button for gift cards. I'm glad I was able to resolve this before the next business day. Huge help. I signed up for a trial and didn't select the plan I wanted in time so was charged an annual fee. I reached out to support to help get this fixed. John responded within minutes and let me know that he submitted a refund. I was so impressed with the quality and speed of his response despite it being nearly 2 a.m. I've never experienced this kind of service before. I look forward to continuing to use this app and launching our loyalty program.
We came across Gift Wizard and so happy that we did! It's exactly what we've been searching for. Ari is fantastic! Answered our questions super fast. The app is very easy to use for both us and our customers. You can't go wrong with Gift Wizard!
I have asked Nadav to assist and he is very helpful. Will start with the Gift Card service on my Shopify store. Thank you very much!
Thank you for this great review - we appreciate it 🙏
Keep up the good work with your Store Credit program.
I love this app, it is perfect to give customers the option to send something as a gift and not only that, but the gift recipient can customize the gift before we ship it (which for us is great, because our items are all handmade by my husband and we need the correct wrist size, for instance).
And now, with the addition of Gift Cards, it is even more amazing. Especially since Christmas is approaching, it gives us an even better chance to increase sales. I def recommend it - it is one of the apps I would not live without. And the customer service is spot on and fast (thank you for all the help, Ari!)
www.nautical-bracelets.com
Just started using this app and our customers love the new ability to send a gift card with a message, rather than just buy one directly. We will be promoting this feature prior to events such as Mothers Day or Valentines Day. Looking forward to using some of the other features such as sending gift cards in bulk to some of our best customers, or staff, or allowing customers to directly gift products. The Gift Wizard team were very helpful in getting this set up, with a screen share session. Thanks Gift Wizard
They are very professionals to resolve any issue, they team is amazing and the app runs smoothly. Thanks for your help.
Very easy to use and customize for our purposes. Keren and the support team were very helpful in answering all of our questions. Rise has made it very easy for our customers to keep track of their points and redeem for rewards. We will continue to use this app for our store!
Thank you for the review! Please reach out to me with any other questions :)
Keren
I'm so impressed by this app, super easy to install and easy way to gain loyalty with clients. Very happy!
Great app. I just downloaded this now, and I can already tell it will be amazing. And if it doesn't meet my expectations, I'll change my review!
We have a _lot_ of customisation and Gift Wizard was on point with all and any questions we had :)