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Great customer service! I had a problem and messaged them. John got back with me within 15 mins. He listened to my problem and solved it within 20 mins!
Absolutely love this app, by far it's the best on Shopify when it comes to gift cards. The user experience is great and it is very easy to set-up. When Covid hit, they were the first to help small businesses allowing to sell gift gards on FB and Instagram at no extra charge.
The customer service is amazing, they reply within minutes every time I had a question and Nadav is fantastic.
I highly recommend this app and I have been with Shopify for 4 years and had lots of trial and error with apps, this is a keeper.
Thank you so much for this great review. We're so happy you like Rise.ai 🙏
Enjoy your Gift Card and Loyalty Program - you're awesome 😊
We are a small and relatively young company (just launched earlier July). We are run by two people and we sell dog accessories to help dogs in need. Gift Wizard has been a great asset to us as a small company in a somewhat specific market.
We have a lot of friends and family who aren't dog owners, but want to support helping dogs, and through Gift Wizard, they were able to help support our cause by purchasing gifts for friends who own dogs.
Gift Wizard also has great customer service and have been great in being flexible and working with us on getting our business up and running - and setting us up for success. We really appreciate them as small business owners.
We added Gift Wizard to our new Shopify solution, and couldn't be happier with the app, but most importantly the service. We ran into a small hiccup with our Gift Cards during a holiday promotion but was able to rectify the issue quickly thanks to Gift Wizard's wonderful customer support. Fast, friendly and knowledgeable, I'd recommend this app to any business looking to increase their sales.
Great customer experience when we needed development help to integrate Rise.ai with another third-party app. Thank you, Pauline!
Thank you so much for the review and for recommending our app :)
Keep booming with your Gift Cards and Rewards Program ✊
I'm still learning it but so far it is very easy to figure out and provides great value to our customers! Thanks!
The folks at Rise.ai are responsive and easy to work with an the tool works great for what we need.
Thank you for this awesome review - your success is our success 🙏
Good luck with your Store Credit and Gift Cards Program!
2018/19: I started an automated campaign sending gift cards after purchase to people who spent over $100 and $50 and with-in a week I generated $1700 in revenue with $300 in gift card cost. That is pretty spectacular! ♀️ 2020: Update: I use this app for so many things, from give aways, first time buyers, subscriptions, etc and in less than a year it has generated over $42K. Noa and Roy are spectacular. The app has only gotten better since I started using it. App is super easy to use and set up. ♀️ Update again 11-17-21: Rise continues to be a valuable app on our store. We have been using it for years now and see it as a great marketing tool. The team at Rise feels like they are an extension of our team. We couldn't be happier. Not to drop names, but Pauline is wonderful. Helpful, caring, and really listens.
Really works well for us. Their customer service is amazing.
Thank you for your review! It's great to see that the Support Team was able to help you efficiently. Should you require further assistance in the future, we're here to help!
Finally a great store credit solution for Shopify stores! The installation process was smooth and fast.
Thank you so much for the review and for recommending our app :)
Keep booming with your Gift Cards and Rewards Program ✊