리뷰 (1,097)

전체 평점
4.8
평점 수준당 개수
  • 평점의 92%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2022년 3월 9일에 편집됨

I had sent in a 1 star review because they had charged my card a huge overcharge fee. I am amending that review now because Rise made things right and fixed the situation, giving me a plan that works with my business though is not an advertised plan. I did not understand that Rise takes a cut of EVERY order that comes through your Shopify, regardless if it is through your online store or your POS system in your brick and mortar stores. We are a coffee shop so as you can guess we have thousands of orders come through a month. Giving Rise a cut of every drink we make in our cafes would not be sustainable. If you are food and bev store like us or have a store with many small transactions a month I suggest you talk to Rise directly on a plan that would fit.

Drum Coffee
미국
앱 사용 기간 대략 1개월
답글 Rise.ai개 2022년 3월 29일

Hi there,

We thank you for your effort in providing an honest review.

In case an issue arises on your end, please do not hesitate to reach out to us as we are more than happy to help :)

2022년 11월 16일에 편집됨

Rise.ai is a very easy platform to maneuver through and their customer service has been fantastic. Shout out to Pauline for all of the wonderful help. Highly recommend!

A-ZDarts
미국
앱 사용 기간 대략 1개월
답글 Rise.ai개 2022년 11월 16일

Hi A-ZDarts,

You made our day with your trust in our app and your awesome review! We are delighted to know that you are satisfied with our support!

Should you need help with anything, please do not hesitate to reach out. Cheers!

2018년 11월 14일

An excellent app. Maybe plans are limited for the beginners, but it is worth to try. Maybe the free trial should be a little longer but this app gives you more options than Shopify $79 plan. I have just started to use it and it's incredible how easy is to work with.

Rottweilers Shop
미국
앱 사용 기간 대략 1개월
2016년 12월 10일

Our webshop is in Dutch and not everything was translated yet so we contact them for additional translations. Their support is great, fast and friendly! We like ;-)

So Baggy
벨기에
앱 사용 기간 대략 1개월
2021년 12월 17일에 편집됨

Review for gift card features only - This app from what I have seen is the best solution for gift cards on Shopify. Ability for customer to send directly to recipient (instead of sending to themselves) at checkout is key, and for some insane reason missing from Shopify.
Some nice advanced features, particularly the ability to schedule the send date of the card, which is fantastic.
And support was great! I had an issue with my POS / web API deleting the gift card and their support team hung with me for weeks trying to help figure it out. Highly recommend this app, especially after looking at some of the alternatives.

The Wine House
미국
앱 사용 기간 대략 1개월
답글 Rise.ai개 2021년 12월 19일

Hi there,

Thank you for the wonderful review of our gift card program.

We are glad to hear that our app provides the gift card solution you were looking for and that our support team helped with resolving your issue.

If there's anything else we can assist with, please let us know.

2020년 4월 15일

I have it a issue with my billing and they solve the problem very fast, I appreciate the fast response and help, I truly recommend this app and also for the great customer service.

Lucian

Precious Baby
아일랜드
앱 사용 기간 대략 1개월
답글 Rise.ai개 2020년 4월 17일

Thank you so much for this great review. We all really appreciate it 🙌

2019년 11월 26일

This an easy to implement app with pre-written work flows which makes it super easy to implement complex workflows.

Whats stood out for us was prompt and helpful response by Nadav. Very professional!

KaratCart.com
인도
앱 사용 기간 대략 1개월
답글 Rise.ai개 2019년 11월 28일

Thank you for the review and for recommending our app :)

Good luck with your Gift Cards and Rewards Program ✊

2022년 11월 29일

This app has amazing features, and even better customer service. If you are looking for an app to handle your loyalty program, and store credit for exchanges look no further! They are incredibly responsive and helpful.

The Procure Shop by The Women's Creative
미국
앱 사용 기간 대략 1개월
답글 Rise.ai개 2022년 11월 30일

Thank you for this amazing feedback!
We are delighted to know that you are loving the app and that you received immediate assistance from our Support Team.
Should you need help with anything, please do not hesitate to reach out. Cheers!

2018년 5월 17일

The app is wonderful. We had a tiny issue setting up the code with our theme, but the support team was responsive and fixed the issue.

We like the fact we can do more than just offer Gift Cards. People can actually shop for their gift and leave the opportunity for their recipient the ability to change size, color or even select a completely different item.

Pawlicious Company
미국
앱 사용 기간 대략 1개월
2018년 12월 21일

It took a bit of time to get it as customized as we wanted/needed it but Ari and team were quick to respond, hop on the phone and jump in and fix problems. So far, it has been a much better experience for our customers than the native Shopify gift cards.

johnnie-O
미국
앱 사용 기간 대략 1개월