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Eddie on the Rise team was phenomenal to work with! He was super helpful and responded quickly. This is our first time launching an online rewards program and I am so happy we chose rise!
Wow! Thank you for acknowledging Eddie's customer support. We are pleased Eddie helped make your first time launching a rewards program a positive experience. Reach out with any questions :)
We have really enjoyed using Rise.AI's Gift Cards & Loyalty software. We have seen a huge bump in purchases of gift cards and see customers coming back to buy more. The integration with Shopify and ReCharge is harmonious and it was a breeze to get this installed and operational. We are excited to see what new opportunities this software will bring to our business! Highly recommend!
Thank you for a great review! Keep rockin' :)
We used rise.ai to create bulk gift cards to hand out as unique codes for our one of our client's websites
Customer service is fast and very helpful. Easily integrated with my Shopify store. Will start cross app integrations within the coming months and I'm confident it will plug in easy, or at least I can get the support quickly to get everything connected.
Thank you so much for your great review ✨
Enjoy your Gift Card and Rewards Program - you're awesome.
Very helpful app! Does a nice job at making products instantly available as gifts. Sounds like they are adding more features that are coming out this week which we will use right away.
Signed up to use this app with the primary goal to increase repeat customer rate considering our luxury marketing strategy. Setting up the program was not as intuitive initially but the support team is pretty responsive and accommodating. We upgraded from the Small Business and trialing the Pro Level and so far so good. I do wish they improved the native customer "loyalty account" experience similar to their Rewards page as well as provide a birthday workflow to offer a customer reward; hopefully these would roll out soon. Otherwise, would highly recommend albeit being the most expensive app in our tech stack.
We have been using this app for over 3 years now on our main shopify store. It is a great app and works extremely well. Recently we integrated the app into our Shopify POS and had a couple of technical hurdles. John was able to assist and gave precise instructions how to make the necessary changes. Great friendly service.
We are so glad our team was able to help you out quickly and that you are happy with our service :) It means a lot to us that you took the time to leave a review. If you ever need anything in the future, we are always here to help!
I love my gift card! I was able to brand it to my store and the ease of use is amazing. My customers love giving and receiving them. Customer service has always been A1 on the rare occasions that I've had to contact them. I recommend using Rise.ai!
Hi there, thank you for taking the time to write a review! We are thrilled that you and your customers love the gift card, and that you've had a great experience with our customer service :)
So far, Gift Wizard has done an awesome job for us. It was a great find for selling our gift certificates online.
Very user-friendly! I had some questions and received a personal phone call to help me out. Looking forward to our sales boosting with Gift-Wizard!