Omtaler (1 077)

Samlet vurdering
4,8
Antall per vurderingsnivå
  • 92 % av vurderingene er 5 stjerner
  • 5 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 2 % av vurderingene er 1 stjerner
8. desember 2021

Hands down, the most incredible customer service. We have been using Rise for Gift Cards for over a year, but just transitioned to their loyalty program as well - it has been a great experience and a great app!

HoneyBug
USA
Over 2 år bruker appen
Rise.ai svarte 8. desember 2021

Hi there,

Thank you for the review! It's wonderful to see that you are using Rise for both gift cards and loyalty, and that you have had a great experience.

If you need any further assistance, please let us know.

All the best :)

28. desember 2021

Rise.ai has saved us a massive amount of time and resources with their intuitive approach to managing giftcards, making integrating with an existing store incredibly quick and easy. On top of the fantastic product, the team behind the app is equally as great. We have a custom theme that made the integration slightly more hands-on, however, the issue was promptly sorted out by John and Hila and allowed us to begin selling giftcards onsite far quicker than if we had chosen any other route. We would definitely recommend this app for anyone looking for an online giftcard solution

Oxford Shop
Australia
Over 2 år bruker appen
Rise.ai svarte 30. desember 2021

Hi Oxford team! Thank you for taking the time to write such a wonderful review. Please let us know if there's anything else we can assist with! We look forward to seeing great results!

19. juli 2021

This app is a perfect fit to what we require in our store so far. They also have a great customer service. Pauline has been so patient answering all my queries.

BoutiqueParties
USA
Over 2 år bruker appen
15. mars 2023

Someone hacked our rewards program and I panicked and went on the messenger and figured I would never hear from anyone.

within a few minutes, Eddie hopped on, and was super informative and so attentive. Not only did Eddie help us yesterday, but I wrote him again today, and he knew the case from yesterday and continued to help. I thought that was really great, because he already understood what was happening. WE are really impressed with this app, and their customer service.

Soap & Paper Factory
USA
Over 2 år bruker appen
Rise.ai svarte 20. mars 2023

Hi there,

We are delighted to hear that this issue was sorted out immediately with Eddie's help. Thank you so much for this great feedback! If there's anything else we can do along the way, just let us know anytime. Cheers!

6. februar 2020

The Rise gift card app has been extremely useful for us. It has helped us enhance our customers' gift card experience adding customizable processes as well as setting up reminder flows that do all the heaving lifting for us. The support team is also fantastic and very willing to hop on the phone and communicate over email to work out any questions.

Birdies
USA
Over 2 år bruker appen
Rise.ai svarte 10. februar 2020

Thank you for this great review - we appreciate it!

Our goal here in Rise is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized 🙏

Keep up the good work with your Store Credit...

22. februar 2017

Just getting started with Gift Wizard. My store is not active at this point. Gift Wizard's staff has been great to work with. I'm anticipating the gifting app will help me reach my objective of sharing a life giving message!

5 stars for customer service!

Origme
USA
Over 2 år bruker appen
13. desember 2022

Excellent app!! One of the few apps that we've never had an issue with.... except when we somehow messed up the formatting on the product page. But their support team responded quickly and helped us fix the issue. If you're looking to add custom gift cards, a loyalty program, and an easy store credit option, this is your app.

Southern Fried Chics
USA
Over 2 år bruker appen
Rise.ai svarte 21. desember 2022

Thank you so much for the positive review! We are super happy to hear you are having such a great experience with our team and app. Please let us know if there is anything else we can assist with!

3. oktober 2022

Rise has been amazing so far. So much better than out of the box Shopify Gift Card Features. Their support and implementation team has been wonderful as well. Itay and the team have gone above and beyond to make sure our headless Shopify integration went as smooth as possible

Better Way Health
USA
Over 2 år bruker appen
Rise.ai svarte 7. oktober 2022

We're so happy that you love our app and support! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success for you and your business!

21. november 2022

The software itself doe have some loopholes but Very helpful customer care staff. Eddie and Pauline went out of their way to help!

Dean Gera Shop
Malta
Over 2 år bruker appen
Rise.ai svarte 30. november 2022

Hello Dean Gera Shop,

Thank you for your review! We're glad to know that you're satisfied with the level of service we've provided. Please feel free to reach out should you need help with anything else!

13. juli 2022

Amazing product and really great customer service. Worked w me to correct an error I had made on my account.

Alltruists
USA
Over 2 år bruker appen
Rise.ai svarte 14. juli 2022

Thank you for your review! It's great to see that the Support Team was able to help you efficiently. Should you require further assistance in the future, we're here to help!