Omtaler (1 097)

Samlet vurdering
4,8
Antall per vurderingsnivå
  • 92 % av vurderingene er 5 stjerner
  • 5 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 2 % av vurderingene er 1 stjerner
28. juni 2022

App is easy to use and allowed us to migrate existing gift cards over to Shopify/Rise seamlessly. Customer service is also top notch, replies are always super prompt and helpful! Would recommend for sure.

Domo at Home
USA
Over 1 år bruker appen
Rise.ai svarte 28. juni 2022

Hi there,
Thank you for your feedback and we're happy we were able to help with your migration!
Please reach out to us at any time if there is anything else we can assist you with.

5. april 2022

Great, fast customer service. They responded, within one minute! Eddie solved my problem right away, and was super nice, and relatable! A pleasure to work with!

Elemeno Baby
USA
Over 1 år bruker appen
Rise.ai svarte 6. april 2022

We're glad to know that you had a positive experience!

Should you require assistance with anything in the future, our friendly support team would be ready to help! :)

10. mars 2022

Building loyalty program never been easier! The best part is the customer service team that is always be there to make sure all issues are resolved quickly.

Isabelle Moon
Singapore
Over 1 år bruker appen
Rise.ai svarte 29. mars 2022

Thank you for this amazing feedback! We are delighted to know that you are finding it easy to setup your Loyalty Program.

22. august 2023

Excellent app with amazing, fast and helpful customer service - they have replied to our queries promptly and found solutions for our demands. Really happy with this app and would highly recommend it - it's a very easy way to sell and redeem gift cards. The service team are magnificent - gold stars all round!

The Whisky Room Scotland | Specialist Scottish Spirits & Cigar Shop
Storbritannia
Over 1 år bruker appen
Rise.ai svarte 6. september 2023

Thank you for your feedback! We are delighted to know that you've had a great experience with both our app and with our Customer Support team. Should you require further assistance in the future, we're here to help!

25. februar 2022

Such an easy app to use, any questions I had were answered almost immediately by the team. Great service all round

SiSú
Irland
Over 1 år bruker appen
Rise.ai svarte 29. mars 2022

Hi there,

We're glad that your questions were answered by our support team in a timely manner. If there's anyting else that you need, please do not hesitate to reach out.

Thank you so much!

28. juni 2022

I reached out to the Rise team with an issue I was having with another app company and they resolved it instantly . Great support !!

All Fresh Seafood
USA
Over 1 år bruker appen
Rise.ai svarte 28. juni 2022

Thank you for the review! We are thrilled that we were able to help you with everything!

28. januar 2020

I use this app to help me retain repeat customers and incentivize new customer growth. So far, Rise has exceeded my expectations, especially with the reminders to customers that they have Loyalty dollars available. This reminder has brought customers back into my shop to see what's new and to make a purchase. Customer service responds quickly and has helped resolve technical issues I had at onboarding.

Achy Smile Shop
USA
Over 1 år bruker appen
4. oktober 2022

The app itself is not hard to set up and there are plenty of help articles along the way to guide you. If you have any trouble with assets appearing on the store, the Rise team is very responsive and great at following up until the problem is solved

Starpil Wax
USA
Over 1 år bruker appen
Rise.ai svarte 7. oktober 2022

Thank you so much for the positive review! We are super happy to hear you are having such a great experience with our team and app. Please let us know if there is anything else we can assist with!

Redigert 29. november 2021

App works great for gift cards and store credit! Easy to use. Customer service team is also very responsive and helpful. Shout out to Pauline for the great customer support!!

Naternal
USA
Over 1 år bruker appen
Rise.ai svarte 1. desember 2021

Thank you for the review! Glad to hear everything is easy to use and you received great customer support from Pauline and the team :)

13. desember 2021

We just started using this app to manage our gift cards and loyalty program. The gift card setup is easy and quick, customers appreciate having a choice of gift cards designs and sending them directly to the recipient immediately or scheduling for later. The loyalty program took a bit more effort for us to grasp and implement because we migrated from a points system and Rise loyalty program works on store credits. The most amazing feature of this app is their excellent customer support - we've had multiple questions during migration and setup that were answered quickly and helped us understand the system. The support team is very helpful and patient with questions :-) Our Rise loyalty program will go live in a few days and I hope our customers will appreciate the simplicity and better user experience than the points collecting & redeeming option.

Axis Tango
USA
Over 1 år bruker appen
Rise.ai svarte 19. desember 2021

Hi there,

Thank you for taking the time to write such a detailed review :)

We are so pleased that our customer support team could help you migrate from another loyalty program to Rise.

Looking forward to great results! If there's anything else we can help with, please let us know!