Omtaler (1 097)
Raffiner
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Etter vurdering
Giving this app and 2nd chance and will update it within 15 days, customer service reached out and looks like they want to make this work.
Hey guys,
It's Mark from the Rise team. Thank you for bringing this matter to our attention. Your feedback helped us get better!
First of all, I wanted to say we are deeply sorry for any inconvenience we caused. We carried out an internal investigation and it seems that Roy, our CS manager, contacted Chris from your team after less than 12 hours on Saturday, June 22nd, 2019 at 11:15 AM.
Furthermore, our VP of product, Ari called you during this weekend and tried to solve your unique theme issue. You’re welcome to take another look and try our app again with our new retention and upsell tools. We’d love to have you back :)
You may reach us anytime at info@rise-ai.com or at +1 646 8786419.
Best,
Mark
Very straightforward and easy to use. I like the simplicity of just earning store-credit instead of 'points'. Team has been very responsive and helpful, and open to suggestions for different functionality!
Thank you for your great review. You are also the best ✨
Good luck with your Store Credit Rewards Program.
This is something I truly need. I was looking for an easy way to get gift cards. This helps me out alot and Thank you.
Thank you for your review. Our support team is always here to help you ✨
Good luck with your Store Credit and Rewards Program.
Very intuitive to configure and more fully featured than I expected. Better value than other loyalty programs out there.
Eddie was quick to help me set up a test for the app. Thanks again for your help and support. I am still testing it.
Thank you for the amazing review and for acknowledging our Support Team's efficient customer service!
Your feedback is very much appreciated! :)
Ari is the man! He helped me set up a very important workflow in literally 3 minutes. Loving this company already!
Thank you so much for this great review. We're so happy you love it 🙏
Enjoy your Gift Card and Rewards Program - you're awesome 😊
Just started with the system and so far, I am loving it. Plus, they have great support. I had two questions and they were answered immediately which saved me soooo much time searching for the answer myself. I look forward to working with this system. I use Shopify Basic and this app gives you more than Shopify does at a better price. Stoked!
Thank you for your review. Our support team is always here to help you ✨
Good luck with your Store Credit and Rewards Program.
So far, so great! Been using the app for a couple of days and it's easy to navigate, there's tons of promo options and email response from the developers to my questions has been lightening quick. Excited to see how this boosts sales in my shop!
Clear explanations at the start, and the video after the first purchase was a nice touch :)
*will update after I explore it further*
Great for engaging customers and keeping them loyal and interested in the brand. Great to be able to brand the content and very affordable.
Thank you for your review. Our support team is always here to help you ✨
Good luck with your Store Credit and Rewards Program.