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I have been working on establishing a new loyalty program for my online store recently. Rise AI is great at offering flexible options that we have been able to use to cater to our exact reward program goals. I was really pleased with the customer service I received. I have had questions about setting up the reward flow and program. Customer service was rapid in their response and clear in their answers. Thank you Eddie for taking the time to ensure that our reward program was established correctly.
Hi there,
Thank you for your awesome review! Your feedback is very much appreciated. Our team is motivated by these wonderful comments and we promise to keep working day by day to perfect the app for merchants like you. Cheers!
Great customer support. I want to say Pauline did an amazing job! she is an amazing support! I am really impressed how she handled my questions!
Excellent app!! One of the few apps that we've never had an issue with.... except when we somehow messed up the formatting on the product page. But their support team responded quickly and helped us fix the issue. If you're looking to add custom gift cards, a loyalty program, and an easy store credit option, this is your app.
Thank you so much for the positive review! We are super happy to hear you are having such a great experience with our team and app. Please let us know if there is anything else we can assist with!
Great! Customer service was awesome. Eddie would super quick and friendly. He was able to get my problem solved so fast
Thank you for your awesome review! We are glad that Eddie was able to help you out in a timely manner.
We're here if you need further assistance on anything else! :)
John has been incredibly helpful in answering my MANY questions. Very grateful for the support in getting this set up. We moved across from another loyalty platform with over 35k users and it was pretty stressful worrying how it would all work. Rise team have been so helpful in making the process stress free and creating a smooth hand over.
Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success for you and your business!
Eddie was wonderful and answered my questions quickly, provided resources, and offered clear explanations. Simply wonderful.
Hi there,
Thank you for the terrific review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!
So far so good! We've used gift cards for a while and are now rolling out loyalty. Helpful customer service too!
Thank you very much for this 5-stars review 🙏
Enjoy your Gift Card and Loyalty Program, we're always here to help.
Very helpful customer service and nice app, working for the purpose I need it too. Happy to recommend
Thank you so much for this great review 😊
We all really appreciate it 🙌
Quick to install, gave us exactly what we needed and great customer service guys who helped me with a few tweaks i wanted to make. Highly recommend!
This app is really easy to set up, and very effective from a customer point of view. Plus the merchant is extremely responsive and helpful with questions, and customisation.