Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 92% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
9 november 2023

Not only is the functionality that Rise.ai provides going to dramatically improve our ability to build our customer community and revenue, the customer service at Rise.ai is outstanding. It's so nice to have an actual person on the other end rather than fumbling around with an auto response bot. We will be customers for life and we are very excited to see what advances Rise.ai has coming down the pipeline.

Ryan
Panacheeza

Panacheeza
Verenigde Staten
9 dagen gebruiken de app
Rise.ai heeft geantwoord 15 november 2023

Hi Ryan,

This is such a great feedback. Thank you!

We are delighted to know that you've had a great experience with both our app and with our Customer Support team.

Feel free to reach out should you need help with anything!

29 september 2023

Excellent customer service. I had a hard time trying to figure out how to migrate my gift cards to Rise. I reached out to support and they walked me through everything step by step. 10/10 highly recommend!

La Chíc Bohème
Verenigde Staten
Bijna 3 jaar gebruiken de app
Rise.ai heeft geantwoord 4 oktober 2023

Thank you for your awesome review! Your feedback is very much appreciated. Our team is motivated by these wonderful comments and we promise to keep working day by day to perfect the app for merchants like you. Cheers!

14 december 2023

App useful. Support is great!

Boost Surfing
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
4 oktober 2023

Eddie's customer service was excellent and was able to navigate me through my issue seamlessly

Antithesis Store
Verenigde Staten
Bijna 3 jaar gebruiken de app
Rise.ai heeft geantwoord 6 oktober 2023

Thank you for your awesome review! We're glad to know that you received great customer service from Eddie!

If anything else comes up, please do not hesitate to let us know."

15 november 2023

Great customer service by Eddie!

Lanterne Candle Lab
Verenigde Staten
Bijna 2 jaar gebruiken de app
13 oktober 2023

Really works well for us. Their customer service is amazing.

Recchiuti Confections
Verenigde Staten
Meer dan 4 jaar gebruiken de app
Rise.ai heeft geantwoord 16 oktober 2023

Thank you for your review! It's great to see that the Support Team was able to help you efficiently. Should you require further assistance in the future, we're here to help!

31 mei 2023

I am absolutely thrilled with this amazing app! It has made a huge difference to my business, and I couldn't be happier with the results. The app is incredibly easy to use, and its impressive features have really helped me to increase sales and attract more customers.

One of the things I love most about this app is how user-friendly it is. I was able to figure out how to use it in no time at all, and I really appreciate how intuitive and well-designed it is. Everything is very simple and straightforward, which makes managing my business a breeze.

Another thing that sets this app apart is the incredible array of features it offers. There are so many different tools and functions to choose from, all of which are designed to help businesses like mine succeed. From powerful analytics to targeted marketing campaigns, this app truly has it all.

Overall, I am absolutely thrilled that I discovered this app. It has been an absolute game-changer for my business, and I would highly recommend it to anyone looking for a way to increase sales and build a successful online presence. Thanks to this app, my business is thriving like never before!

The Sydney Art Store
Australië
2 maanden gebruiken de app
Rise.ai heeft geantwoord 21 juni 2023

Thank you for your review! We are all so happy that our support service can make you feel satisfied! Your trust motivates us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to reach out. We are always ready to support you!

9 oktober 2023

I contacted the support team and would like to express my gratitude to Eddie for his assistance. I must say, he was incredibly helpful! Eddie promptly resolved my issue within minutes. His support was truly exceptional!

Volley Tequila Seltzer
Verenigde Staten
10 maanden gebruiken de app
Rise.ai heeft geantwoord 16 oktober 2023

Thank you for your feedback! We are pleased to know that you received immediate assistance from our Support Team. Please feel free to reach out should you need further help with anything. :)

11 juli 2023

Easy to use! Customer service has been responsive and very helpful with our needs. We recently upgraded our plan and are enjoying the new features available to us.

San Diego Hat Company
Verenigde Staten
Meer dan 3 jaar gebruiken de app
Rise.ai heeft geantwoord 22 augustus 2023

Thank you for the fabulous review! We are delighted to know that you were able to get the required assistance.

Hit us up if you need help with anything else. :)

10 oktober 2023

I have been working on establishing a new loyalty program for my online store recently. Rise AI is great at offering flexible options that we have been able to use to cater to our exact reward program goals. I was really pleased with the customer service I received. I have had questions about setting up the reward flow and program. Customer service was rapid in their response and clear in their answers. Thank you Eddie for taking the time to ensure that our reward program was established correctly.

Lola Blankets
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
Rise.ai heeft geantwoord 16 oktober 2023

Hi there,

Thank you for your awesome review! Your feedback is very much appreciated. Our team is motivated by these wonderful comments and we promise to keep working day by day to perfect the app for merchants like you. Cheers!