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Subscribe feature is available now! There is no unsubscribe option allowing customers to opt out of email notifications from the app. I've been on chat time and time again to figure out options and the assistance is awful and leads to no options. Avoid this app if you don't want to deal with angry customers that can't unsubscribe. Hopefully I can find a better option. The headache with a large ...
Thank you for this awesome review and welcome aborad - your success is our success 🙏
Good luck with your Store Credit and Rewards Program.
A great user friendly app to get your loyalty program off the ground. There are a number of video tutorials available on their YouTube channel that I found very helpful when learning how to make our flows. Eddie on the support team was a rock star and was super helpful and attentive!
We are so glad our team was able to help you out quickly and that you are happy with our service :) It means a lot to us that you took the time to leave a review. If you ever ...
Great support! I have recently downloaded this app. It seems pretty cool, just having some issues with displaying proper currency.
Hi there,
I understand that Hila from our team helped you so the correct currency displays :)
Please let us know if there's anything else we can assist with!
This app does what it says on the tin and has a great support team on hand to help. I would recommend
I downloaded the app to use as our loyalty program and had it set up and running in less than hour. Easy to customize and I like the features available. Looks like it has everything we need.
Hi there,
Glad to hear that you are liking our features! This type of feedback motivates us to keep moving forward, to make our app as best as possible.
Thank you so much!
Installed this app for their store credit features and it has integrated very well into our store. Nadav was very helpful with setup and quickly responded to any questions I might have had.
Thank you for this awesome review - your success is our success 🙏
Good luck with your Store Credit and Gift Cards Program!
The app itself is very easy to implement. The set-up of the various types of emails and programs is not hard, but not totally easy either. It takes time but the end result is very good. Where this group excels is the customer service. When I do have a question or don't know how to do something, I just send a chat and they are quick to respond. They are extremely helpful and thorough. I enjoy ...
Hi there,
Thank you for your awesome review! Your feedback is very much appreciated. Our team is motivated by these wonderful comments and we promise to keep working day by ...
Pricing is terrible. They don't just charge for each order Rise is involved with (store credit, loyalty, etc.) - they charge for EVERY ORDER YOUR STORE PROCESSES. It's over $150/month in ADDITION to the $600/year fee. *update* After contacting support, they bumped me up to the $200/month plan and refunded the overage fees. I would still like the price to come down a bit, but this is sufficient.
Hi there,
Keren here :) Our customer support team has tried to reach out to you. Please be in touch with us at info@rise.ai with your availability for a conversation and ...
We just got it, but so far it has been really easy to use and set up. I also ran into an issue and was able to get it resolved quickly with their support team. Also - SUPER NICE! Pauline helped me out and it was a really great experience! Excited to keep working with their team and this product!
Thank you for the review. We are glad you had a great customer support experience with Pauline and the entire team! Thanks for choosing Rise!
The app is fine and has been easy for our customers to use. But the support team is awesome, especially Juna. Quick to reply and provided easy to follow directions to solve our issue.
Thank you for your feedback! We are pleased to know that you received immediate assistance from our Support Team. Please feel free to reach out should you need further help ...