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Pauline did a great job assisting me! She was spot on and patient and helped me fix my problem quickly. I really appreciate it.
Thank you for your awesome review! Your feedback is very much appreciated. Our team is motivated by these wonderful comments and we promise to keep working day by day to perfect the app for merchants like you. Cheers!
We love working with Ari at GiftWizard! Initially we ran into quite a few bugs, but Ari was always quick to respond to our needs. But now that the kinks are worked out, GiftWizard works like a breeze. Once we customized the settings to reflect our brand, all we had to do is watch the app work for us. The process is automated from beginning to end, sending emails at every step of the way keeping us and the customer up to date on the gifting progress. There are no worries about losing track of the order at all. GiftWizard is simple to use whether you are the customer or the merchant. The customer service is amazing too; fast and on point. Great job Ari!
So far so good! Installation and set-up has been pretty simple and Ari is quick to answer questions.
Eddie was great. He was responsive and provided the easiest way to work through the issue. We got done what we needed to.
Hi NiLu Gift Shop,
Thank you for your awesome review! We're glad to know that you received great customer service from Eddie!
If anything else comes up, please do not hesitate to let us know.
We use this app to reward loyal customers with a percentage back as store credit on products purchased as well as a referral system to help onboard new customers. The app is easy to use and set up and provides great value for our company. We would recommend this app to anyone looking to create a loyalty scheme within their site
Hi there,
Thank you so much for this amazing feedback! We are delighted to know that our app provides great value for your company. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you :)
I used this app to help me with managing employee gift cards for anniversaries. Working great! The back end bulk upload is super easy to use.
Thank you for this positive review! We appreciate it 🙏
Good luck with your Store-Credit based Employee Recognition Program!
this app is wonderful. I was having a bunch of issues and even accidentally signed up for the wrong plan. Customer service was fabulous to work with and very quick and understanding to what I needed. They walked me through things over the phone and resolved all my issues. this app definitely earned their good rating for excellent customer service.
Great support from their customer support team. Excited to see how our new loyalty and gift card program will perform!
Thank you very much for the review. We are looking forward to seeing great results! If you need any additional assistance, you know where to reach us :)
Amazing professional and fast customer services. The app is solving all our problem about physical and digital gift cards generation and management.
Support is excellent and very helpful, excellent features and really great experience overall really happy.
Thank you for this awesome feedback!
We are delighted to know that you love our features and are satisfied with the level of service we've provided. Please feel free to reach out should you need further help with anything. :)