Recenzje (1 095)

Ogólna ocena
4,8
Liczba recenzji z daną oceną
  • 92% ocen to oceny z 5 gwiazdkami
  • 5% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 2% ocen to oceny z 1 gwiazdkami
18 marzec 2020

Great app for Gift-Cards and Store Credit! Customer service is also top-notch. A little pricy but functions exactly as expected!

Bullstrap
Stany Zjednoczone
Ponad rok korzystania z aplikacji
Rise.ai odpowiedział(a) 19 marzec 2020

Thank you so much for this great review. We're so happy you love it 🙏

Enjoy your Gift Card and Rewards Program - you're awesome 😊

17 grudzień 2021

John was responsive, patient, and very helpful! He fixed my issue quickly! I appreciate the customer service provided and I love the app!

Grace & Gratitude Teas
Stany Zjednoczone
Ponad rok korzystania z aplikacji
Rise.ai odpowiedział(a) 19 grudzień 2021

Hi there,

Thank you for sharing your positive experience with our app, and specifically with John.

Please let us know if there's anything else we can assist with :)

29 listopad 2021

Specifically, Pauline was amazing today! I had a rush job and needed to delete the ADD TO CART button because my clients were confused. We now only have a SEND AS GIFT button and that works better.
Thank you Pauline!
Richard

Hi BEAUTIFUL YOU
Stany Zjednoczone
Ponad rok korzystania z aplikacji
Rise.ai odpowiedział(a) 1 grudzień 2021

Hi Richard,

Thank you for the wonderful review, and for giving a shoutout to Pauline for her support! We're glad that you now only have the 'send as a gift' button appearing on the page so that your customers make the most of the gifting experience.

Have a great day!

17 maj 2023

Juna was very helpful. Responded to my chat question quickly and efficiently with accurate information. A pleasure to deal with.

Zavida Coffee
Kanada
Ponad rok korzystania z aplikacji
Rise.ai odpowiedział(a) 29 maj 2023

Thank you for this awesome feedback!
We are pleased to know that you received immediate assistance from our Support Team. Please feel free to reach out should you need further help with anything.

28 marzec 2018

great service, wonderful app.....

Bonefly
Stany Zjednoczone
Ponad rok korzystania z aplikacji
Edytowano 22 listopad 2018

Ethan from the support team was a great help in resolving the initial set up issues - really prompt and responsive!

SOJAO
Singapur
Ponad rok korzystania z aplikacji
3 grudzień 2018

I used this app on my site and I am very satisfied with it. It actually makes us look professional.

RUZT STORE
Stany Zjednoczone
Ponad rok korzystania z aplikacji
28 wrzesień 2018

Very straight forward set up and good customer service! Very happy with this gift card option for my site!

June + Blue
Holandia
Ponad rok korzystania z aplikacji
20 listopad 2021

Very happy with the app, it works as it should. The 5 stars are for the support team which is absolutely amazing! They always respond quickly to my questions, sometimes even within 5 minutes. The only thing I would love to see in the future are some more customization options when it comes to CSS styling inside the widgets.

Chariklo.org
Stany Zjednoczone
Ponad rok korzystania z aplikacji
Rise.ai odpowiedział(a) 21 listopad 2021

Hi there,

Thank you for recognizing the hard work of our customer support team!

Also, thank you for your feedback - we are always looking for ways to improve based on customer requests. If you haven't already done so, please submit your feature request in this form: https://docs.google.com/forms/d/e/1FAIpQLSc1-c_L9lVhZ9_a14fZr749bnZy3fTc3K4hRoZiPCy7Ccc32Q/viewform

Have a great day!

Edytowano 7 lipiec 2023

The help team is super supportive and helpful, even when I'm not sure the right question to ask. Highly recommend, and I'm grateful to all of them.

The Yarnery
Stany Zjednoczone
Ponad rok korzystania z aplikacji
Rise.ai odpowiedział(a) 23 styczeń 2022

We are so pleased that you've experienced stellar customer service! Thank you for taking the time to write a review :)