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Setting up Rise.ai was super easy, installation was quick and everything synced perfectly with our store. The platform is intuitive and packed with features, but what really makes it stand out is the support. Our account rep, Gabi, is always quick to respond, super knowledgeable, and genuinely helpful every time we reach out. Highly recommend!
We've been using the Rise AI loyalty app for over a year now, and I couldn’t be happier with the results! We recently revamped our employee loyalty program, and switching to Rise AI has truly been a game-changer.
The bulk upload feature is fantastic. Plus, Itay has been incredibly supportive throughout the entire process
Thanks to Rise Ai, our loyalty program is now more effective and engaging than ever. Highly recommend it to anyone looking to enhance their employee recognition initiatives! Thank you, Rise Ai!
We’ve relied on Rise.ai for store credit for some time, and just recently made the switch from Smile to Rise’s loyalty program. The onboarding was effortless. Between seamless Shopify + Recharge integration for our other stores, digital gift cards, store credits, and now a full loyalty solution, Rise.ai has driven tens of thousands in revenue for us and saved us countless hours on refunds. Highly recommend Gabby and the Rise.ai team for anyone looking to unify gift cards, store credit, and loyalty in one platform!
Rise.ai has been a game-changer for us! The app itself is incredibly powerful, but what really sets it apart is the outstanding support. Our account manager, Gabi, is fantastic – always quick to respond and full of helpful ideas. Whether it’s a quick question or a deeper strategy session, she takes the time to understand our needs and offer thoughtful, detailed guidance.
I’d highly recommend Rise.ai to anyone looking to streamline their gift card or loyalty credit offering. The possibilities with this app are genuinely endless!
We've been a fan of Rise. The customer service is responsive, the platform is easy to configure, and the integrations are good.
I'd say our move to Rise from Smile has been good. It is more clear than Rewards points for our customers, and a unified tool for gift cards, store credit, and rewards is nice. And it's more cost-effective, which matters a lot to us.
Rise.ai has provided us with the digital wallet solution we were looking for.
It has empowered us to implement seamless workflows for returns, promotions, and customer retention strategies, enhancing both operational efficiency and customer experience.
We were fortunate to have Rebecca Wynne as our onboarding specialist. She supported us throughout the entire process from integration planning to developing strategies and refining reporting. Her expertise and guidance were invaluable to our successful implementation.
External application to Shopify, limited functions, not intuitive and expensive. I found better and cheaper for Cashback + loyalty
Hi there, Rise.ai has been part of the Shopify ecosystem for many years, proudly supporting thousands of brands of all sizes. As a long-standing Shopify & Shopify Plus certified app, we’re focused on helping merchants build long-term customer engagement.
Rise offers robust tools for cashback, rewards, refunds, compensation, gift cards, and more - backed by deep platform integration and proven success across the ecosystem. Some of these functionalities (like multi-store credit) require a dedicated space outside a specific store's Shopify admin which is why our app opens in a external window.
We’d be happy to learn more about your needs and explore how Rise can support your goals!
I've been using Rise with clients and now for my own business for years. We operate a Brick & Mortar retail store and issue out store credit at a high volume both online and in-store. We use pretty much every major feature this tool offers.
Today I had a technical issue with our site and Eddie solved all of the issues in a quick and professional manner. He's GREAT!
Rise allows us to automate a significant amount of tasks that I'm not sure Rise couldn't have predicted when they designed the tool.
For example, our store hosts hundreds of event attendees per week and we now are using Rise to automate the overwhelming majority of our prizing / store credit offerings. It's amazing.
I've really enjoyed using Rise. The customer support is excellent. From onboarding with a live demo, to 24 hour customer support, and in one of my instances, live customer support via a call when needed. Emilie has really been helpful in helping our store navigate some issues with Shopify's most recent update and I couldn't be happier. Strongly recommend Rise.Ai.
Rise AI has been an exceptional partner in developing our loyalty program. Their team took the time to understand our manual processes and transformed them into an efficient automated system.
Special mention goes to Arielle, whose patience, expertise, and responsiveness is making the entire experience pleasant. She has gone above and beyond to ensure we understand every aspect of the implementation and is always available to address our questions.
I highly recommend Rise AI to any business- they deliver excellent results with outstanding customer service.