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This is a great service. Right now, we use the Rise App during sale periods to execute on "Spend $x, get a $y store credit" promotions to increase AOV and encourage repurchase. It works very well and can be customized to match your branding. The team has been incredibly responsive and has helped us set up, execute and answered questions. They are adding new features constantly and continue to pack more value into the product. It's on the expensive side but it's easy to use and if used correctly, the ROI is positive. Recommend!
Thank you for this great review - we appreciate it!
Our goal here in Rise is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized 🙏
Keep up the good work with your Store Credit and Rewards Program
Every time I talk to their customer service team they are always so helpful and kind! Love the positive attitude and willingness to help. Very quick response time as well
I contacted the support team and would like to express my gratitude to Eddie for his assistance. I must say, he was incredibly helpful! Eddie promptly resolved my issue within minutes. His support was truly exceptional!
Thank you for your feedback! We are pleased to know that you received immediate assistance from our Support Team. Please feel free to reach out should you need further help with anything. :)
Customers are loving the new feature and that we are giving back for their purchases. The customer service is responds super quick. Special thanks to Mark for going above and beyond. Also for not responding like a robot. Professional while also not treating me like I wasn't a number. Thanks again.
Thank you for your review. Our support team is always here to help and we definitely try to treat all of our merchants as friends, colleagues and people ✨
Please let us know if we can help with anything else.
Shopify's native gift card app doesn't allow for scheduling and requires that that the gifter forward their receipt email to the giftee. Not the best gifting experience. Gift Wizard makes it possible for you to have those features AND stay in the lower Shopify plan until you grow. It was definitely a win for us.
Customer service is 5⭐️super friendly and fast. Thank you!
⭐⭐⭐⭐⭐AMAZING app!
We've been looking for something like this for ages! I wish we'd find out about it 2 years ago really, this app is hands-down the best gift card app out there.
They just made the whole gift card thing so easy to use and intuitive. It looks just like Shopify dashboard and they keep releasing new features all the time.
The support team answered all of our questions almost instantly and our customers LOVE gift cards haha. Pricing is a joke for the added value we get out of it. I really have nothing bad to say about this app.
Keep up the great work - highly recommended!
Thank you so much for your awesome review, and thanks for recommending our app :) 🙏
Don't forget to try our WorkFlow - the first automated Rewards and Store Credit program.
Very good app, does what we need and helps automize the entire gifting process. The support is also quick to respond and very helpful.
Hi there,
We appreciate you taking the time to review our app :)
We are glad that we could help you with automating the gift card process and that you've had a positive experience with our support team.
The Rise team have been incredibly helpful during a difficult period in time. See what one of our company directors wrote here: https://andrewcollier.com/2020/04/24/getting-good-at-giving-back-money/
Thank you so much for this great review. We're so happy you love Rise.ai 🙏
Enjoy your Gift Card and Rewards Program - you're awesome 😊
At first impression the Rise Gift Card Loyalty Program is just what our non-profit organization was looking for. I will review further after I experience all the features but it appears to be a great program. What was even more exciting was the support i received when i had a few questions. Nadav provided what i would consider the highest level of support I've experienced from any application with opportunities to screen share and walk through my questions together. Five star all the way. Mike P.
Thank you for this awesome review and for recommending our app :)
Good luck with your Gift Cards and Rewards Program ✊
The app is fantastic, exactly what i needed for our store and the support from Shalev was above and beyond.