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Ari was super helpful in getting us setup with GiftWizard. This app does even more than Shopify's built-in gift card solution, and at a fraction of the price!
I am not technical at all and was having trouble getting things set up properly. Pretty much all of it was user error on my part. Ari spent all morning working with me and answering my questions and helping me edit things with lots of patience. If you want a gift card app with great customer service, this is the one.
the best gift card app out there.
i was so impressed with their courteous and helpful customer support.
Thank you for your review! It's great to see that the Support Team was able to help you efficiently. Should you require further assistance in the future, do not hesitate to reach out!
This app has been really great for us. We use it to run our rewards program. Our previous rewards program was based on points and we had multiple customer contacts each week because it was overly confusing. The Rise program is really simple and straight forward and we've had great feedback from our customers.
It was really easy to setup and we were able to simply import our existing customers into the Rise system. It looks great on our website and performs exactly as it should.
Thank you for taking the time and effort to leave a review. We work hard to deliver the best service possible! 🙏
Great product with a great team behind it too that genuinely wants to see its users get the best out of the app. I was super surprised to have received a call from Ari who then proceeded to help me out with a urgent issue we were facing. Not to forget Noa who's been ever so courteous on the help chat over the past few days. Keep it up. i wish you guys all the success with this app. We are here to support you!
Thank you so much for the review and for recommending our app :)
Our goal is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized 🙏
I really like this app. The customer support is very quick! Thanks!
We've had great success with digital gift card sales after implementing this app! You'd expect for Shopify to have this sort of functionality built in (sending a gift card directly to a recipient), but since they don't, this is the next best thing!!
The customer service has been SO helpful in working through miscellaneous issues and customizations during install - seriously, I don't think I've encountered an app with quicker response times, and I've used dozens of apps. Five stars all-around.
Thank you! what an AWESOME review. Keep up the good work with the Gift Cards and the Rewards.
We're glad you're getting such great results in terms of ROI :)
The app is working perfectly for our business needs. It's already helped increase purchasing from our repeat customers. I've always found the team to be incredibly helpful too. Would definitely recommend.
Hi there,
Glad to hear that our app has helped you in your business. Thank you so much for your glowing review!
I love this app. I replaced mine (a combo of 2 apps) one for loyalty and one for rewards and I love it since day one. It is so INTUITIVE for my customers to use. I had an excellent support also on my side. The app works great and I have happy customers that are buying and spending more than before !! Numbers don't lie :)
Very satisfied with the costumer service, fast replies, answered all of our questions immediately and even made a zoom call appointment! Easy to use, the best app for rewards we have used so far! Highly recommended!
Wow! Thank you for the wonderful review. We do our best to provide the best customer experience :) Please reach out to us if there's anything we can further assist with.